Caliber - Luxury - Charlotte South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repairs were done as expected and the car looks really clean, only issue was that the screen protector I have for my main display was damaged and I see a small chip at the top.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done good, only issue I noticed was the crack on the screen protector for main display on my model 3
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Excellent body work and detailing of the car. Poor in providing updates. But overall, we are satisfied with their work.
My Experience - 5.0/5.0 -
You all are fantastic and I hope you all can enjoy knowing you did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This site at Sardis Church deserves the good customer satisfaction. The front desk Alissa is helpful and friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It looks fine, need to see a longer term of the quality performance.
Customer Service - 4.5/5.0 -
The front desk- Alissa is fantastic, greet customer. Feel welcome. I wish the advisor updated the repair status during the course, but again the customer front desk is courteous.
Returned Clean
My Experience - 5.0/5.0 -
My experience, (Chris Howard) with Caliber Collision Luxury in Monroe, NC was exceptional from start to finish. This was my second time trusting them with my 2024 Tesla Model Y, and once again, they exceeded every expectation. Jeffrey Caldwell and Alyssa were outstanding throughout the entire repair process. Their communication was consistent, proactive, and professional. They made sure I was regularly updated on the status of my vehicle, which gave me complete confidence and peace of mind. Their dedication to customer service truly helped restore the rhythm of my daily life while my vehicle was being repaired. The workmanship is absolutely flawless. My Tesla was returned looking as if nothing had ever happened, with incredible attention to detail and factory-quality results. If you're looking for a collision center that combines exceptional craftsmanship with first-class customer service, I highly recommend Caliber Collision Luxury in Charlotte. I won't trust my vehicle anywhere else.
My Experience - 5.0/5.0 -
I am satisfied with the repairs made at Caliber Collision and Joshua Caldwell’s prompt updates on the progress and expected completion schedule. Quality of work was great and Josh / Alyssa at the Sardis Church Rd location were super helpful and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is with great pleasure that we have this opportunity to express our appreciation for the exceptional service that has been provided by Carol and her incredible team! Anthony and Sonya ⭐️⭐️⭐️⭐️⭐️
Customer Service - 5.0/5.0 -
Carol and her team at Caliber Collision provide us with excellent service! We strongly recommend that if you’re ever in need of getting some body work and repairs done on your vehicle please be sure to contact them! ⭐️⭐️⭐️⭐️⭐️ Anthony and Sonya Charlotte NC
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks amazing! Carol was also great at communicating
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect. The only thing I have to do is have my frunk adjusted. It’s just slightly off.
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes I’ll great team
Repair Quality - 4.5/5.0 -
Great job and professional service.
Customer Service - 4.5/5.0 -
Perfect
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The back wasn’t replaced because I see things on my back that I knew that was on my previous car also their a weird bend in the trunk so I don’t like the fact that they lied to me
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great My TELSA looks so good. Did such a excellent work. Very happy with your collision work. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
When i dropped off and picked up, the representatives were kind and helpful.