Caliber - Luxury - Charlotte South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your team was referred to me by another happy customer. I appreciate the personal attention and follow-up - though it did take a very long time to complete!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the personal attention - I actually can get someone to speak with me on the phone! The quality of work is excellent and I would definitely go to Caliber in the future!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joshua and his team were amazing and gave weekly updates on our car !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work, they did what they said they would do
Repair Quality - 4.5/5.0 -
Great work just took quite a while
Customer Service - 4.5/5.0 -
I got good info when I asked for it but I often had to call to ask what was happening
Returned Clean
My Experience - 5.0/5.0 -
Haven't much time to ''view" the repairs as it was dark when I got home. Will check it out in more detail tomorrow, but I feel confident that work was done exceedingly well. Looking forward to hearing from Joshua about a 'refund' once you have heard from Progressive Insurance. The out of pocket expense to me was higher than I expected, so will be interested to see the 'refund' once all is said and done. Shalom! Richard Little
My Experience - 5.0/5.0 -
I really appreciated the quick and direct feedback, the on time service and how great my car looked when I picked it up! Would definitely use Caliber again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
so far, so good
Customer Service - 3.0/5.0 -
Each time I called and was told someone would return my call it never happened!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished in a timely manner and quality is good as new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I do not have another body shop experience to compare too, so maybe what happened is the norm.
Repair Quality - 2.5/5.0 -
The time taken for the repair was double the estimate and one area of damage on the front bumper was not repaired. They missed it.
Customer Service - 3.0/5.0 -
Communication was timely which I appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jousha and staff provided me excellent communication throughout the repair of my Tesla.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Took way too long, repair looks great but took months in the shop
Customer Service - 3.5/5.0 -
Very nice and always tried their best to help
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job on my repair, and were always courteous and willing to update me and answer my questions.
Customer Service - 5.0/5.0 -
Courteous and always willing to answer questions regarding my repair.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and delivered the vehicle as per the mentioned date. Paint job and finishing is very nice and clean.