Caliber - Luxury - Charlotte South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I waited 8 weeks for my vehicle to be fixed; however, I rated Caliber a 10 because everyone was so helpful and pleasant. I presume that the lengthy repair was a result of supply chain issues.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely.
Repair Quality - 5.0/5.0 -
Excellent job, couldn't be happier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fixed my Tesla back to it’s prestigious looking self after it’s accident and deals with insurance companies very well
Repair Quality - 4.0/5.0 -
I love the employees they are super attentive to detail and always willing to work with you.
Customer Service - 4.0/5.0 -
I love the employees they are super attentive to detail and always willing to work with you.
Returned Clean
My Experience - 5.0/5.0 -
Joshua did a great job of keeping in touch on the car’s progress and it looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Service rep was good about responding to questions when I asked.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I feel sorry for anyone that has to take their Tesla here.
Repair Quality - 0.5/5.0 -
My car was not in an acceptable state when I received it. Even the taillights didnt work.
Customer Service - 1.0/5.0 -
Often unresponsive. They also didn't care the rental car company didn't show and I was waiting for hours.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
The service was excellent - top notch. It was very difficult to schedule this appointment and it took months of waiting, which was inconvenient.
Repair Quality - 4.5/5.0 -
External appearance is excellent, however, the driver’s side door occasionally doesn’t close on the first attempt, and the “auto drive cameras” are disabled.
Customer Service - 4.0/5.0 -
Front desk attendant was awesome - incredibly helpful. I did need to call my representative to make the appointment and check on the status of my assessment several times, but eventually I received an appointment and an estimate.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The car was clean and damage was fixed. The incident occurred on Jan 1st. I wasn't able to drop the car off until May 16th. Then, it took three weeks to fix a small dent, and whenever I called for a check in, I was told "You still have time on your rental."
Customer Service - 2.5/5.0 -
There didn't see, to be a sense of urgency.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new again. Great job and communication was top notch.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Overall I was satisfied.
Repair Quality - 5.0/5.0 -
The quality of the repair seems to be very good.
Customer Service - 4.5/5.0 -
Overall good. Communication was slow at times.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Will also use you when needed. Joel Moser
Customer Service - 5.0/5.0 -
Great work! Will always use you when needed. Joel Moser