Caliber - Luxury - Charlotte South

4.4 (467reviews)
85%
3822 Sardis Church Rd,  Monroe,  NC  28110

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz Elite
Tesla

Reviews (467)

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My Experience

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Repair Quality

Just need to replace a horn but everything was great!

Customer Service

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Repair Quality

They did a great job and more quickly than estimated.

Customer Service

The people I spoke with at Caliber were knowledgeable, friendly and professional.

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My Experience

I very much appreciated the quality of work and communication throughout the process. You fellas crushed it!

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Repair Quality

Very happy with the service and detailing done!

Customer Service

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Repair Quality

Caliber Collision did great work as always!

Customer Service

Great customer service

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My Experience

Joshua was able to get us in much sooner than other places. All correspondence was professional and prompt. The work was completed in a timely manner, and Joshua was able to manage the insurance company's dawdling when more funds were necessary than the original estimate. The work is immaculate and you can't even tell there was damage.

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Repair Quality

Car looks great

Customer Service

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Car seems better than BEFORE the accident. Good work.

Customer Service

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Great job!

Customer Service

Susan is amazing!

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Repair Quality

Easy to work with and kept me in loop on the repair progress

Customer Service

Excellent communication

My Experience

Car had an error message when picked up, waited for over an hour for them to correct. Tire message on way home had to go to tire store for nail in tire.

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Repair Quality

Good communication and on time

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Repair Quality

No proper communication. I had to call several times to check the status on it. I have not been informed even after the car repair is done.it took several days after multiple attempts to get the repairs Scheduled. No one was returning to my call.

Customer Service

Returned Clean

My Experience

Joshua did a great job, answered all of my questions during the process and kept me up to date on the status of my vehicle. I am very happy with the service I was provided. Bob B

Likely to Recommend

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Customer Service

Returned Clean