Caliber - Luxury - Charlotte South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Damaged my seats on third row
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend them to anyone with a Tesla …. There quick answer phone don’t hide and very very good at there job
Repair Quality - 5.0/5.0 -
Everything aligns Great. Couldn’t be happier..
Customer Service - 5.0/5.0 -
Carol and Laura couldn’t be nicer.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This particular location exceeded our expecations!
Repair Quality - 5.0/5.0 -
Carol Sims (Caliber South #1571 location) scheduled our car for repairs very quickly and expedited the work because we were on a tight timeline with our daughter's return to college. The repairs look amazing, and the inside of the car was cleaned and looks like new! This was not expected and really appreciated. They went the extra mile, and we will be a return customer (if needed!) to this particular location of Caliber!
Customer Service - 5.0/5.0 -
Carol was very communicative and kept us updated from scheduling to finalizing repairs.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a wonderful experience!! Carol and Lori are so helpful, friendly and quick. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Caliber Collision. Great work and service provided. Excellent customer service!
Repair Quality - 5.0/5.0 -
We were very pleased with the service from the administrative process and the work completed on the car was excellent.
Customer Service - 5.0/5.0 -
Very satisfied. The team communicated the process and was very efficient and helpful with insurance.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
There is still damage on the vehicle. I have reached out to Caliber but I have no response.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive and repaired the car quickly and beautifully once Progressive inspected the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
Absolutely amazing work and service.
Customer Service - 5.0/5.0 -
Carol was awesome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carol was amazing! I appreciate her support and the work the team did on my car. It looked brand new! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was excellent. No evidence at all of prior damage.
Customer Service - 5.0/5.0 -
Staff was very cordial and customer oriented.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was so clean when I picked it up that I initially thought they had given me the wrong car.
Customer Service - 5.0/5.0 -
Carol and Jeff are amazing