Caliber - Luxury - Charlotte South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was so clean when I picked it up that I initially thought they had given me the wrong car.
Customer Service - 5.0/5.0 -
Carol and Jeff are amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carol is absolutely wonderful! She keep me updated on the status of my car and gave me options. Totally happy with my experience - and my car looks brand new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The Tesla dealer recommends never to charge over 80%. While I appreciate you charging to 100%, 80% would have been better. Fortunately, it wasn't that hot the day it was charged so I think it will be fine.
Customer Service - 5.0/5.0 -
Carol does a great job providing updates and being courteous. She helped to increase my satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Team was very professional and I had zero worries. I was concerned about not having OEM parts in my car and Carol worked with my insurance to get this sorted. Thank you again and I will definitely recommend your location to my friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good quick and awesome job. They even cleaned the car spitless
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The car was very clean
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Communication was poor. The receptionist provided incorrect status information which resulted in loosing a week. I understand that she was new but I wonder how many others she provided with information. I also was never called the day after I dropped off my vehicle to let me know what the situation was with my car as I was told would occur when I dropped it off.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The only problem I had was that it toke over a month and I didn’t bring my car till they had all the parts
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I hope to not recommend any of my friends and family members for collision work
Repair Quality - 3.0/5.0 -
Everything seemed to be ok with the repairs and timeline. I am just disappointed with the communication. I had to call for updates. They never called to update me on the status of my vehicles even when they found structure damage that totaled my car.
Customer Service - 2.5/5.0 -
There was no active communication. I had to call for updates. However, I did appreciate them getting my car in fast and communicating with my insurance company
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Vehicle was returned with mechanical malfunctions on March 20th. As of today March 27th, I am still having this problem. Please help!
Customer Service - 2.5/5.0 -
Still waiting to hear a solution about the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience! I will bring any car I have back to this location! You guys were punctual and totally exceeded our expectations!
Customer Service - 5.0/5.0 -
Great experience with everyone we spoke with