Caliber - Luxury - Leon Springs
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I even had to return and they fixed the vehicle expeditiously.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So enjoyed working with Eric, my service advisor. He kept me informed on the status of the repair and worked to have my vehicle ready on the day and time that I needed based on my schedule. He also provided status updates almost daily via voicemail that I could listen to when I had time. Appreciated the great service and his friendly disposition not to mention that the car looks fantastic!
Likely to Recommend - 5.0/5.0 -
Courteous service advisor and friendly manager as well = great team to work with for repairs. Luxury SUV also looked brand new once repairs were completed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Excessive delay on the repair of my Porsche. Took them a month and a half to get it repaired and back to me. They did however keep me informed along the way. They were very professional, and did repair to factor specs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Deadlines missed, things missed requiring them to keep going back over and over again. Terrible delays to even start work. Badly regret using your company and would not again.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch from day one. Easy drop off and pickup. Was kept well informed throughout the process.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Had to bring car back to fix a door handle.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I have taken my car to Caliber Collision on two occasions. The communication this second time was not as robust. I had to prompt a couple times for information.
My Experience - 5.0/5.0 -
Thank you Eric and Lisa for all your help! I am a happy and satisfied customer! The customer service is awesome! Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
How I appreciated being kept up to date as to what was going on. To me that was big plus. I am truly pleased with the finished product. Looks just like it did
Likely to Recommend - 5.0/5.0 -
Everything was so professionally done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really liked being informed by text the progress of the work. Never was blindsided
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric kept us well informed throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was told the repair would take two days. It took 19. I was lied to from the beginning of my Audi being moved to the Boerne location. My car was driven thirty minutes away at my cost, utilizing my fuel, and without my authorization after I was told it would be towed from one location to another. Very unhappy with caliber collision in Boerne, TX.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Boerne, TX shop was dishonest from the very beginning. My estimate was done at the N. 281 location. Two weeks later I dropped my car off to be repaired. Found out it had to be transferred to Boerne. It was towed to Boerne and I was told it would be towed back once completed. I was told at the time of estimate my repairs would take two days. I dropped off on a Thursday expecting my car back the following monday. Instead I didn't hear anything from the Boerne location until the following wednesday when I was told they had just received the initial estimate (which was completed two weeks prior and I had received it two weeks prior) and were just beginning repair. Then my car was driven back to the 281 location instead of towed. I did now okay anyone driving my vehicle and would not have authorized that.
My Experience - 5.0/5.0 -
Salvaster was very helpful and kept me updated with the services on my car the whole time. He did a great job. I appreciate it thanks
My Experience - 5.0/5.0 -
We are happy with service we received. The car looks wonderful. We were kept in the loop through the whole process. Thank you for a great job.