Caliber - Macedon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My Google review: I chose this location because it's 4.9 stars and indeed that is accurate. Their text communications were just frequent enough on the updates where they would under promise and over deliver. They moved my delivery date up and then still beat the estimated date. The work was impeccable. I had a hood repaired and painted and the car, because it has a very large hood over the large engine compartment, looks like new. It really enhances the overall look of the car. Mine is a BMW convertible and has a slight leak when it rains. I mentioned this and they were able to park my car inside for the entire duration of the repair, just in case it would rain. I greatly appreciate that extra consideration. This is a State Farm approved shop and I would definitely return here for future body work. Note that I rarely get five stars, only in the case of exceptional work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They made the whole process super easy. The car looks amazing and Shawn kept us updated the whole time. Very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cathy was fantastic! I love the updates and the seamless process. Even the rental was taken care of for return, I didn't have to do anything. Will definitely recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cathy was great to work with.
My Experience - 5.0/5.0 -
The service was great and the job was well done ahead of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No question
Repair Quality - 5.0/5.0 -
Beautiful
Customer Service - 5.0/5.0 -
Friendly helpful knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Catherine O'Neil our service coordinator was amazing. She had great customer service, was great at communicating and was efficient! THank you Catherine and Caliber!
Customer Service - 5.0/5.0 -
Catherine O'Neil was the best!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks great, this is my second time working with caliber and I couldn't be happier with my experience. They go above and beyond, the customer service is exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve now used this collision shop twice, and both experiences have been outstanding. The first time impressed me enough to come back, and this second visit confirmed that their quality and professionalism are consistent. The team does excellent work—my vehicle looked as good as new when I got it back. The repairs were done right, the paint matched perfectly, and everything was completed in a timely manner. They also kept me informed throughout the process, which I really appreciated. It’s not always easy to find a shop you can trust, but this one has definitely earned my confidence. I wouldn’t hesitate to recommend them to anyone needing collision repair, and I’ll absolutely return if I ever need work done again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work that was done on my car was excellent, and the staff (Catherine especially) went above and beyond to make the process as smooth as possible.
Likely to Recommend - 5.0/5.0 -
I understand why you are a preferred shop of State Farm. Everything worked seamlessly together, from the rental car through the final payment.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Catherine went above and beyond to make sure I understood everything that was going on.
Returned Clean
My Experience - 5.0/5.0 -
Nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent. Process was easy.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kathy was great!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend!
Repair Quality - 5.0/5.0 -
Excellent job on all areas of repair
Customer Service - 5.0/5.0 -
Definitely great customer service, from the very kind & helpful reception all the way through to pick up. The text updates were excellent and convenient. Someone always picked up when I called also.