Caliber - Macedon

4.9 (937reviews)
99%
1615 Macedon Pkwy,  Macedon,  NY  14502

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (937)

My Experience

Kathy was who helped us from day one and she was extremely friendly and efficient we were completely happy and my car looks great.. Thankyou for making it a smooth experience!!!!😊

Likely to Recommend

Yes I took a lot of cards to hand out at my salon!

Repair Quality

Thankyou for a very thorough beautiful job well done and our helper Kathy was very knowledgeable and made our experience a good thing she was wonderful to work with!!!!!!😃

Customer Service

Likely to Recommend

I will send anyone who asks to Caliber 10/10 times

Repair Quality

The repair looks so good

Customer Service

Cathy was the best to deal with. So nice and professional!

Returned Clean

Likely to Recommend

Repair Quality

Very courteous and very thorough.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Cathy was great. She updated us twice a week unless there were issues and there were.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Awesome job

Repair Quality

My car looks great inside and out!

Customer Service

Always updating m.

Returned Clean

My Experience

I was very pleased with the attentiveness and courtesy given to me. Very pleased with the finished product. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Professional and friendly and helpful

Customer Service

Professional and friendly

Likely to Recommend

Repair Quality

Very communicative and helpful

Customer Service

Returned Clean

Likely to Recommend

I’m not sure given what I’ve already explained. I will see how they correct this when I bring my car back there (and inconvenience for me)

Repair Quality

You damaged my passenger side paint and tried to cover it up. And my bumper isn’t lined correctly on the passenger side and there is a slight chip. I would not recommend this company based on no one mentioning the damage they caused to my door

Customer Service

The woman Kathy I dealt with was wonderful, no complaints at all

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would absolutely recommend Caliber Collison to anyone in need if collision repair. They were so easy to work with. Nick kept me updated every step of the way. They were even able to take care of another issue I had. They were AWESOME! Nick and Shawn made sure I was completely satisfied and helped me to navigate the rental car and insurance. 1000% happy with my experience.

Likely to Recommend

1000%

Repair Quality

GREAT customer service! Kept me informed as to their progress. Facilitated with the insurance company and car rental. Very, very happy with the work done in my vehicle. Looks brand new!

Customer Service

Excellent!

Returned Clean

My Experience

You will have to ask me again after total completion. I have to come back after 90 days to put on decals. But, also a paint chip on new bumper was discovered upon pickup. Should be fixed on return visit.

Likely to Recommend

Repair Quality

There was a chip on the newly painted front bumper upon pickup. I will be taking it back in a couple of months to put decals back on, and they said they would fix it then.

Customer Service

The adjuster I worked with was great.

Likely to Recommend

Repair Quality

Very satisfied in all aspects of having a car repaired. Looks beautiful!

Customer Service

My daughter was the main contact for dropping off picking up the car, and she felt very comfortable working with customer service as this is outside her usual interactions.

Returned Clean

My Experience

My Experience

Easy to work with. Great communication. Would recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

To wthe whole team I.think.you guy's did.an.excellent job and I thank.you all.

My Experience

They took such good care of my car. The customer service was amazing and it helped to know my car was in the hands of people who care. I will forever be grateful for Cathy and the team for the work they did and the support she provided me during this entire process. Thank you!

Likely to Recommend

Repair Quality

Cathy was so helpful and supportive throughout the entire process. And I appreciate how everyone took such good care of my car. Would definitely recommend them to anyone.

Customer Service

Cathy was so helpful and supportive throughout the entire process. And I appreciate how everyone took such good care of my car. Would definitely recommend them to anyone.

Returned Clean