Caliber - Manayunk

4.8 (2,432reviews)
96%
5117 Umbria Street,  Philadelphia,  PA  19128

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,432)

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Repair Quality

Customer Service

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Definitely

Repair Quality

Amazingly enough service ! Everything was perfection

Customer Service

Returned Clean

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Definitely never using Caliber again

Repair Quality

We specified multiple repairs, but only one was completed

Customer Service

We were told that we would be receiving text updates twice a week, but we never did. I had to call to check in

Returned Clean

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Customer Service

My Experience

Great work. Nicely done.

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Repair Quality

The inside of my car smells like paint.

Customer Service

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Professional repair shop

Repair Quality

Customer Service

Staff member Jamie was great she helped me deal with the incompetence of the calls from the call centers

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Great job explaining all the work that was to be done and review when complete. Additional suspension parts were replaced when the initial repairs didn’t meet spec, ensuring everything was right.

Likely to Recommend

They are cranking the work out and the customer service is well honed. The body work looks great but the mechanical fixes leave something to be desired.

Repair Quality

They did a great job on the cosmetics. They had issues getting the alignment corrected and exhausted their efforts, but admittedly were not able to get it 100%… guess I will have to take it to my mechanic and pay them to trouble shoot and fix. This will be extra out of pocket expense I was not counting on. Disappointing. They also released the car back to me with the new brake heat shield rubbing on the rotor. It was so loud—hard to imagine they didn’t notice this as soon as they drove the car. It was easy enough for me to fix when I got home, but I did need to jack the car up and remove the wheel to get to it. Good overall but not 100% satisfied

Customer Service

The manager did a great job explaining the repair work before and after the process.

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Customer Service

Returned Clean

My Experience

This was my first time doing business with Caliber Collision and I must say I experienced excellent customer service, work completed in a timely matter, and the repair work was phenomenal. I would highly recommend this auto-body to others.

Likely to Recommend

Repair Quality

Very timely, excellent communication throughout the process, and the car looks like new.

Customer Service

Returned Clean

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Returned Clean

My Experience

The team did a fantastic job on my car they were accurate, fast and most importantly they kept me informed about the process of my car. John was very helpful and professional he answered all my questions without me having and concerns for my car. Good job guys and thank you

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Returned Clean

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My Experience

Great job!- talented shop!- real team effort! My 2017 Ram looking better than ever! got it back in 1/2 the time allotted too! Couldn't be happier! Thx, John & crew!

Likely to Recommend

Job well done!

Repair Quality

Customer Service

Young lady in office clearly the heart/ backbone of the business...

Returned Clean

Likely to Recommend

Repair Quality

Caliber collision was very easy to work with and the work they did on my 2022 Chevy Silverado was excellent. I would tell anyone to chose caliber collision. Great customer service, great auto body work

Customer Service

Returned Clean

My Experience

The repair work looks excellent, and John was extremely attentive and communicative.