Caliber - Manayunk

4.8 (2,447reviews)
95%
5117 Umbria Street,  Philadelphia,  PA  19128

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,447)

Likely to Recommend

Repair Quality

Excellent services. Car was completed ahead of schedule which was a tremendous help.

Customer Service

Great communication, updates along the way

Returned Clean

My Experience

Thanks for also detailing my car! So nice

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service. Professional, polite and expert all around. I would definitely recommend this repair shop.

Likely to Recommend

Repair Quality

Customer Service

Excellent service, from front desk to appraisal to completion - professional, polite and expert. Highly recommended.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

John and the team were fantastic! Excellent work, great communication! I highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at Caliber was terrific and very communicative throughout the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

very professional and informed me every step of the way

My Experience

Jim Long took time to explain all issues with full transparency, and acted consistently with integrity to ensure the best possible repair for the customer.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very kind and respectful of my time and understanding how stressful a car repair is! Had my rental there soon after I arrived quickly tending to me with my car and estimated time of repair! Updated daily on repairs and timeline and was able to drop my rental off with them and had a smooth transition! Car looked great when I picked it up and nicely detailed looked better than when I dropped it off not only the damage repair but the car in general inside and out!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Look like brand new

Likely to Recommend

Repair Quality

Customer Service

My Experience

I couldn’t be happier with the care my car received from this garage. My car got hit the first snow of the season, left a dent and broke my rear tail light. They communicated with me every step of the way and provided updates. My car looks great and I’m so happy I brought it here for the repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very happy with my experience at Caliber Collision from the moment I had to drop my car off to the moment I picked it up. Everyone was very nice, helpful and understanding. My car looks awesome. I would recommend them anytime. Thank you Caliber Collision.

Likely to Recommend

Would definitely recommend.

Repair Quality

I was extremely satisfied dealing with Caliber Collision in repairing my car. They were efficient, helpful, considerate and very well organized. I would recommend them to anyone any time! My car looks terrific.

Customer Service

Customer service was awesome.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

For once I dealt with a real person and it was awesome. The communication was fluid and not cold. Also the relationship with Enterprise saved me time during pick up. It is true this experience was top notch.

Likely to Recommend

Repair Quality

Customer Service

She was very intentional , direct , humerus, understanding and patient. For her alone I would come back.

Returned Clean

My Experience

They were great! Every member of the team were professional, patient with answering questions. John was great, explained everything, and made sure I had all of my questions answered and never seemed rushed. The lady at the front desk (I’m sorry I don’t remember her name), was fantastic and went above and beyond for me. They have a customer for life.

Likely to Recommend

Have recommended it to others already! Would go there again.

Repair Quality

The only reason I didn’t give a 10 is because at the time of pick up, the gentleman showed me where (and pointed to the specific area) they repaired the edge of my hood but didn’t tell me the entire hood was replaced. I thought it looked different and had my husband look at it when I got home. And we both recognized. It was a completely different/new hood. I’m fine with it and it looks good, but felt they could have been honest.

Customer Service

They did a great job and came in early.

My Experience

Car looked amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did an excellent job on my car. My car look brand new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Wouldn't think of going anywhere else.

Repair Quality

Jim and the team at Caliber were excellent. They explained the process up front and kept me informed at every step of the way. Couldn’t be happier with the customer service or the work on the car itself, which looks like new where the repairs were made.

Customer Service

Jim and the team at Caliber were excellent. They explained the process up front and kept me informed at every step of the way. Couldn’t be happier with the customer service or the work in the car itself, which looks like new where the repairs were made.