Caliber - Manayunk

4.8 (2,449reviews)
95%
5117 Umbria Street,  Philadelphia,  PA  19128

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,449)

My Experience

They did an excellent job on my car. My car look brand new.

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Wouldn't think of going anywhere else.

Repair Quality

Jim and the team at Caliber were excellent. They explained the process up front and kept me informed at every step of the way. Couldn’t be happier with the customer service or the work on the car itself, which looks like new where the repairs were made.

Customer Service

Jim and the team at Caliber were excellent. They explained the process up front and kept me informed at every step of the way. Couldn’t be happier with the customer service or the work in the car itself, which looks like new where the repairs were made.

My Experience

A couple days earlier then originally projected – always a plus! And the car looked great – damaged disappeared, and the car gleamed! Well done and thank you!

My Experience

John and Bridgit (sp?) were exceptionally helpful throughout this entire process. Unfortunately, my car was broken into and I needed the window replaced. Lucky for me, I was informed throughout the whole process and received my car back in EXCELLENT condition. Hats off to the detailer! Whole team was just absolutely lovely to deal with!

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Returned Clean

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I’ve interacted with staff from a different location, and they were nice, but the Manayunk location was amazing. I’d choose them first next time, no hesitation

Repair Quality

The car looks just like she did. Thank you!

Customer Service

Bridget was superb! She kept me updated, called if she needed to get me quickly or provide clarification, and was generally really kind and easy to work with

Returned Clean

My Experience

I appreciate the fact that I was informed about every step of my repair. The staff were very accommodating and pleasant. They made this trying time bearable. I would recommend and will use Caliber Collision again if needed in the future!

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Repair Quality

Easy and quick process.

Customer Service

Very helpful and attentive.

Returned Clean

My Experience

The service and attention at Caliber was beyond exceptional. I can’t say enough about how great their work is and how wonderful the staff is, particularly Jim who was incredibly kind and easy to reach for any questions/conversation. I highly recommend Caliber and their team!

My Experience

The little vehicle that tries to identify as a truck looks amazing. Nice job on the wheels too! I took the truck for a drive today and all the safety devices work as they should including the lane keep assist. Really nice job sorry I was a little annoyed about the dash cam being disconnected and all the wires hanging out as I made it so it goes off with the key so you wouldn't have to do that but I should have informed you of that. I was really having an off day yesterday and probably shouldn't have came to pick up the truck because I was in a terrible mood but you guys and the nice job you did made my day! Thank you very much ❤️🩵

Likely to Recommend

Repair Quality

The bodywork looks amazing however the FX4 decal is crooked and it has an air bubble in it! The Tonneau cover when reinstalled, trapped the right side retaining strap under the right side channel and I had to loosen and remove strap and realign cover and both safety straps that hold cover from flying away if it came loose were never reinstalled.

Customer Service

Very kind and professional

Returned Clean

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My Experience

Yes. My advisor (Brighid) was PHENOMENAL! She notified me of every update pertaining to my car, the repairs and even kept me informed with when my car may be completed by. She was a beacon of light and extended phenomenal customer service. Brighid, thank you!

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Repair Quality

I am extremely satisfied with the service I received while awaiting for my car to be repaired at Caliber Collision.

Customer Service

The customer service I received from my Adjuster (Brighid) was phenomenal.

Returned Clean

My Experience

Everyone was so nice and professional good group in there!!

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Customer Service

10 out of 10 recommend. This is the only place I take my car for repairs. Jim was my point of contact and he always communicates and updates frequently. His attention to detail can not be matched.

My Experience

Excellent communication and service throughout the process

Likely to Recommend

Highly recommend

Repair Quality

The communication during the repair process was fantastic and the work was great. Thank you

Customer Service

Returned Clean