Caliber - Mansfield

4.9 (4,307reviews)
98%
1740 Commerce Dr,  Mansfield,  TX  76063

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,307)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process without needing to follow up. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many repairs were completed ahead of the originally estimated dates. Staff professionalism, friendliness, and a welcoming atmosphere were repeatedly mentioned as key positives. A few customers noted minor concerns such as paint matching issues, cleanliness inconsistencies, or small items needing follow-up attention, reflecting areas customers felt could be refined for an even better experience.
Select to learn more
"... was wonderful. It was such an awful day and they ensured we were reassured, communicated with, and valued the entire process!" Read more
"The quality of my car repair is excellent. The repairs were executed with precision."
"Repairs are undetectable."
"... of them, daily communication text on progress, and they did a phenomenal job on repairs and body work. What meant the most was the moment I realized they ..." Read more
"My vehicle was ready 21 days before the first estimated date and 2 days before the updated date once repairs had ..." Read more
"... in contact with me regularly to keep me updated. They finished in half the time I was estimated. My truck looked as good as new and the entire process ..." Read more
"I was told to expect 2 weeks and it was ready in 1 week."
"... every step of the way so I knew what was going on. It was a big repair and they completed it early, which kept it within my rental car period. They did a great job." Read more
"Good communication throughout process and finished 1 week faster than originally estimated."
"... through the process of getting my vehicle repaired. I never had to wonder what phase of the repairs was happening because I received text with updates mainly every day." Read more
"... enterprise right next to it . It was quick and easy . I got text every step of the way . So I never had to guess on how long theyll have my truck in the shop . Sticking with this location" Read more
"... repaired just recently. They did a great job again. They kept me informed of the progress through frequent texts. And Enterprise Car rental is next door. So dropping ..." Read more
"The communication was amazing. They kept me informed throughout the entire process. Friendly staff. I had a great experience."
"Caliber communicated with me throughout the entire process. Car was fixed in a timely manner. Thank you for ..." Read more

Likely to Recommend

Repair Quality

Rufo was very kind and accommodating

Customer Service

Returned Clean

My Experience

BRANDON AND TEAM Did A Great Job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was professional and courteous. Vehicle was repaired before promise time and looks beautiful. The trunk lid is higher on one side than the other, besides that it looks to be a quality repair.

Likely to Recommend

Repair Quality

Staff was courteous and helpful. Gerardo was on top of the repairs and was very helpful.

Customer Service

Everyone was courteous and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

When I picked it up the tailgate or hatch would not open. Brandon took it to the shop and fixed the problem in no time. Thank you so much!!! It looks great!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The service was really great. But I coulhave usea drop off pick up service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They might be a bit high in their cost to repair but it might be worth it. They are professional in every aspect

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything looks fantastic!

Customer Service

Rico was absolutely amazing, made sure to keep great communication throughout the repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brandon did an excellent job. I was kept informed at least once a day. All my questions were answered. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision had repaired hail damage in my car earlier this year and did a great job. So I didn’t consider any other place when I needed to get car damage repaired just recently. They did a great job again. They kept me informed of the progress through frequent texts. And Enterprise Car rental is next door. So dropping off the car and getting a rental car was so easy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding job

Likely to Recommend

Repair Quality

Customer Service

Outstanding

My Experience

Customer service and communication was top notch really appreciate the team and their support

Likely to Recommend

Repair Quality

I was extremely satisfied with the work done. Rufo the local service manager was very great at getting my work done. He also did very well about staying within the claim limits to keep my car from being totaled.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience