Caliber - Mansfield OH
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looks great. Received frequent updates
Customer Service - 5.0/5.0 -
Prompt and curtious
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience. Everybody was very friendly and the updates Kalie gave throughout the week were great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended it!
Repair Quality - 5.0/5.0 -
Repair looks great!
Customer Service - 5.0/5.0 -
This business is exceptionally well run and customer service is excellent
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Kept me up to date with very few modifications to time
Customer Service - 5.0/5.0 -
Always answered my calls
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Job well done. Car looks great! One thing I would improve on is saying about how many days the vehicle will be there. I didnt think it would be almost two weeks. Good communication otherwise.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Generally well done especially in quality but did take longer than originally anticipated
Repair Quality - 3.5/5.0 -
Quality was decent but delays were too long
Customer Service - 4.0/5.0 -
Generally pretty good with keeping me informed but time to return was too long
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received very helpful and detailed updates about the progress of my vehicle.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0 -
Great communication from start to finish. Car looks great. Thank you
Customer Service - 5.0/5.0 -
It was awesome.
Likely to Recommend - 5.0/5.0 -
Only Mansfield office
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Mansfield office was great. Mandy Spigener at the Ashland office was rude and sent a snarky email after call bombing the wrong number. I had previously called twice to update the phone number and it was not actually updated until I called the Mansfield office.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Provided a lot of information and took good care of my fleet vehicle. Staff was friendly and explained all details.
Customer Service - 5.0/5.0 -
Very helpful friendly and engaging
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service. Updated me frequently throughout process. Full interior detail was a wonderful surprise.