Caliber - Mansfield OH
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one in the office was super friendly and did a great job of communicating with me along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied always kept me updated about what was going on with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Looks the same as before the accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me updated during the entire process while my car was being fixed and also finished it days ahead of schedule.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
They were very efficient and kept me updated during the entire process. They even finished earlier than expected. Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and I appreciated the many updates I got via text messages. I would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff. Tammy makes you feel like a friend. Excellent work. 2nd time my Broncho has been in and the workmanship and skill is outstanding. Got my car back a week in advance. Just happy all the way around. Thank you Caliber staff. Kelley
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were all very friendly and helpfu. Was very appreciative that they completed a week a head of schedule.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was done a week and half earlier then was expecting and took care of 1 thing that wasnt covered under ins no charge....Very happy and satisfied.!! WILL RECOMEND THEM TO FRIENDS AD FAMILY.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much! It looks brand new.
Likely to Recommend - 5.0/5.0 -
Thank you.
Repair Quality - 5.0/5.0 -
I’m very happy thank you.
Customer Service - 5.0/5.0 -
Thank you.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Would have been a 10 but do to the poor paint quality I have to go with a 5
Repair Quality - 1.5/5.0 -
Tami was amazing. Quality of repairs was great. Paint matching was negative 1.
Customer Service - 5.0/5.0 -
Follow up was great. Keeping me in the loop was great
Returned Clean
My Experience - 0.0/5.0 -
Vehicle came out with a scratch on the bumper, bad paint, loose plastic trim and missing protective edging. Now I have to take it back! More time without my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs took longer than initially expected, but they covered the additional rental coverage. Much appreciated!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Repairs were delayed due to parts not arriving. Additional delay because of damaged parts. The shop should have rescheduled the appointment after ALL parts were received in. They also should open/inspect parts upon receiving. We also had to return the vehicle 2 times because several sensor warnings still present on dashboard.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Dropped my car off on march 18, didn't get my car back for almost 2.5 weeks, I had to call a few times to get any updates on my car and what was going on. But I voiced my concern to Tammy and she really helped and cleared things up, I got my car back 2 days before it was scheduled to be done which was great! An they also cleaned thw outside and inside, and my car looks great! So thank you guys so much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very pleasant/friendly and professional. Kept me updated on the vehicle. Services was quick. 10/10 would recommend