Caliber - Mansfield OH
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The repair was done very well, but when I brought it in I was told it would take 3 days. It ended up taking 4 weeks! It was just a little dent!
Likely to Recommend - 3.0/5.0 -
I would recommend their quality of work, but not timely repairs
Repair Quality - 3.5/5.0 -
The quality of the work was excellent, but I was told it would take 3 days and instead it took a month!
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I used them because my regular bodyshop was way behind. Yes, I did have a bodyshop I had used many times. They just lost me as a customer. Caliber was GREAT!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic, they were very pleasant to deal with. And kept me informed all the way. Gave me many options to pick up my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was really impressed at the condition my car was returned to me in and appreciate all that Caliber did to keep me in the loop on the progress of the project. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did an amazing job on my vehicle, attending to the most minor details, and returning my car in better shape than it was before it was stolen.
Customer Service - 5.0/5.0 -
I really appreciated the daily updates on the progress of the repair project.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber was top notch, treated me with respect, and answered all of my questions and concerns regarding my car repairs. I would recommend Caliper to anyone that might need auto repair services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was excellebt
Customer Service - 5.0/5.0 -
Everyone was very professional and did an outstanding job on my vehicle. I could not be more satisfied!
My Experience - 5.0/5.0 -
The bumber loooks amazing and they did a great job forgot to do the exust end but I plan on Straight pipeinf the car anyways
Likely to Recommend - 1.0/5.0 -
Not satisfied
Repair Quality - 2.0/5.0 -
Took 4 months to get car back. Repeatedly told it would be completed next week only to be told the following week over and over. Received car with tape identifying parts and location still in place inside of car. Shop dust all over the interior of car
Customer Service - 2.0/5.0 -
Felt like all I was getting was excuses as to why it wasn’t completed in timely manner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was very punctual, setting up a repair time that fit my schedule helped tremendously and also the service was very respectful. The repairs were done with skill and passion and could not be happier, thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Corner of bumper still cracked, trim on window not installed correctly and white paint was smeared on leather seat.
Customer Service - 3.0/5.0 -
Corner of bumper cracked and not fixed, trim on window not installed correctly and white paint smeared on leather seat.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed on how the car repairs was going. Which was great since there was a strike going on with parts. Car looks great like it was never even in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did very good work. Looks like the car was never in an accident. Loved the detailing of the car. Looks and smells brand new.
Customer Service - 4.0/5.0 -
Wished you would have called or Tex me more offen
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
Very friendly service, staff was courteous and welcoming.