Caliber - Maple Grove

4.8 (3,567reviews)
95%
16750 96th Ave N,  Maple Grove,  MN  55311

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,567)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely impressed with the professionalism and the work at Caliber. Our tech, Ben, was wonderful to work with and the entire staff was great. Our car was worked on and completed quickly - with consistent updates from the caliber team. 10/10 recommend.

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My Experience

I was often updated on the progress of the work on my car which kept anxiety at bay. The repair was done quickly and the car looks like new. Yes, I’m completely satisfied.

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Customer Service

Returned Clean

My Experience

So far good. Picked it up yesterday. Was kept up to date on repairs. Nice surprise that the car interior had been cleaned.

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Repair Quality

Completed within estimated time

Customer Service

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Customer Service

My Experience

Thanks for finishing it up fast. Looks brand new

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Repair Quality

Good

Customer Service

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Customer Service

My Experience

My Experience

Systems in place for communication is very good. Kept me informed throughout the process of repairing my vehicle. Customer service excellent.

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Customer Service

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Repair Quality

Very happy with the service. Appreciate the quicker than initially expected turnaround, the flexibility to wait for the insurance from the at-fault driver, and the help bringing my car back home. The car looks like nothing happened!

Customer Service

Very satisfied for the reasons y before.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything was so easy and communication was great!

Customer Service

Returned Clean

Likely to Recommend

You don’t offer a zero.

Repair Quality

The paint job was poorly done, there was “orange peel” and “fish eyes” through out the paint. My rims weren’t replaced they were sent out to be “fixed” and it was done very poorly as the visibly poor quality is visible from a distance. 3 separate clips that hold on or down plastic and or chrome pieces were broken and or bent. Side note, after I picked up I noticed that one of my headlights was out that wasn’t even I dropped off. I am completely dissatisfied with caliber and would love for them to make it right.

Customer Service

Zach was very pleasant.

My Experience

Job was done well and truck was returned to me very clean inside and out. Good communication throughout process

Likely to Recommend

Repair Quality

There were a couple of blemishes but I can live with them

Customer Service

They were very good with everyting

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My Experience

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Returned Clean

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Caliber Collision was able to meet a tight deadline for a lease return, folks were awesome and kept me updated the entire time!

Repair Quality

Customer Service

My Experience

Great job and awesome updates and the car looks great. I noticed one thing. When I start the car the right headlight flashes bright like a flash bulb then goes normal. Thanks guys