Caliber - Maple Grove

4.8 (3,543reviews)
95%
16750 96th Ave N,  Maple Grove,  MN  55311

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,543)

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My Experience

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Repair Quality

Again because my husband was able to pick out a dent that they had missed I feel less confident about their work, however overall the car looks like new again!

Customer Service

Upon pick-up there was a dent from hail damage that my husband noticed that they had missed. They took care of it right away, but it was still disappointing that they had missed it. Then driving home my husband noticed a large scratch in the driver window of the vehicle. We called them and they were courteous. We took the car back early the following week and they said the scratch was caused by the car wash. Again, they were able to fix it while we waited but it was irritating that we had to take it back.

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Repair Quality

I appreciate the timely communication, the quick repair turnaround and the willingness to follow-up on my concerns after the repair.

Customer Service

Thanks for trying to resolve my concerns after the repair.

Returned Clean

My Experience

Scott cleaned up some areas that needed additional polishing before I left and also checked out the turn signal that wasn't working when I started driving ... apparently the computer just had to reset to recognize one of the front turn signals.

Likely to Recommend

just warn them to inspect carefully before leaving the shop.

Repair Quality

on taking delivery found multiple areas that did not look good. Scott spent about 1 hr polishing and buffing areas I found to correct the issues. Claimed they had done mutiple inspections but some how they still missed these ares which were obvious to me.

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My Experience

Pick up was quick and easy. Thanks

My Experience

Vehicle looks great, detailing work was amazing.

My Experience

Very attentive, kept me informed of my insurance claim status and repair timing and status of. Partnership with car rental assistance was very helpful and made the transfers easy. Overall, fully satisfied with repairs and paint matching. You get an A+, but hope I don’t see you again!!!!

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Real Customer Service

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Very much so

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Have already done so!

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I was more than happy with the service I received from Caliber Collision. My car was 1 month old when it was caught in a severe hail storm. My heart was broken from all of the dings and dents that were in my new baby. The staff at Caliber reassured me that they would have her looking like new. When I picked my vehicle up I was very pleased!

Customer Service

the staff is very helpful and friendly

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My Experience

Great communication! Very personable and helpful.

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Caliber did an outstanding job of returning our "new" car to near perrfectj condition

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Our thanks toCaliber!

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My Experience

Staff is very professional. They will go the extra mile to satisfy the customer. The work they do is fantastic

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