Caliber - Maplewood

4.8 (2,602reviews)
95%
2806 Highway 61,  Maplewood,  MN  55109

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,602)

My Experience

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Repair Quality

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My Experience

Finished 2 days ahead of schedule and thank you for the car wash!!!! Polite and courteous salesman and staff.... very pleased with your work.

My Experience

Great service. Great outcome

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Customer Service

Returned Clean

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I be recommendations who thinking about repair

Repair Quality

This my first time for repairs super friendly place I recommendation for who thinking about repair cars

Customer Service

Good service super friendly

Returned Clean

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Repair Quality

Customer Service

My Experience

Turnaround time was very quick and exceeded my expectations. The rep was very polite and also kept in touch, keeping me update along the process. Overall, I am very satisfied. Thank you Caliber Collision team!

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Returned Clean

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My Experience

They completed the work before they told me.

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Customer Service

Communication is key which is has been done always

Returned Clean

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My Experience

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Repair Quality

Excellent service

Customer Service

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Repair Quality

The completed work was of high quality. The shop communicated with me regularly to keep me updated with the status of the job.

Customer Service

The shop communicated with me on a regular basis to keep me informed about the status of the job

Returned Clean

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Very informative, supportive, and extremely helpful. I want to point out Mike and Andy who were at the Caliber Collision location in Maplewood, MN who were very helpful and informative in assisting with the repair of my vehicle.

Repair Quality

Customer Service

Absolutely amazing. Andy (I apologize if I spelled her name wrong), she was very sweet and kind.

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Repair Quality

I was very satisfied with the overall process and hospitality of Caliber Collision.

Customer Service

Returned Clean

My Experience

The end result quality is BAD. Bump protruding, dip line shape does NOT line.

Likely to Recommend

The repair result is NOT quality... bad job. Not worth the money State Farm insurance should pay Caliber or stay as selected body shop. Auto body repair is an ART more than a science...either your have it or you don't. If you don't, your customers will NOT return. Mechanic is a science more than an art. TRY TO UNDERSTAND THIS PRINCIPLE IF YOU WANT TO HIRE THE RIGHT AUTO BODY EMPLOYEES AND TO REMAIN IN BUSINESS.

Repair Quality

Bad quality work. Bump protruding, groove shapes don't match up.

Customer Service

I called to check on status of when the repair will be done, I had to go through FOUR people,THREE transferred calls. The last and final person, I was given the body shop number to DIAL myself... cannot be transferred. VERY USER UNFRIENDLY...TOO MANY STEPS...TOO MANY TRANSFERS...TOO MANY CONVERSATIONS.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean