Caliber - Marlow Heights

4.7 (4,271reviews)
92%
5000 Auth Road,  Suitland,  MD  20746

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,271)

My Experience

Hasan kept in touch with updates and was very professional. I thank him for services.

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Excellent is the service

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Great services, great customer care.10

Customer Service

Great customer care and support

Returned Clean

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My Experience

I appreciated that Caliber took their time to repair my car. They also kept me updated on the steps of all matters on the repairs. They are awesome…. Thanks

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If I ever need my car repaired, I’m requesting Caliber Collision to do the work and will let my family and friends know of the outstanding work.

Repair Quality

I’m super pleased with the Caliber repair work…Awesome!!! and the people were super helpful and pleasant…

Customer Service

As stated the customer service was super nice and helpful…

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Repair Quality

Communication was excellent. Repaired was excellent. Highly recommended.

Customer Service

Very Polite and helpful. Communication was excellent. They kept me updated with my vehicle. Highly recommended.

Returned Clean

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I would like to say if your car has lots of damage, be prepared to wait a long time before getting it back.

Repair Quality

Customer Service

John was very patient with me, however my car was there for over 2 months because it had lots of repairs. John kept me updated weekly. However I finally pickup my car last Friday what a blessing that was because I had been without my car for over 2 months. John kept saying we got to get it right before I can release it to you, I am glad he did get it right, because my car is operating fine. and thanks to Mr. Hasan Staton who is the general manager for assisting John and speaking with me regarding the long wait. I appreciate you both .

Returned Clean

My Experience

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My Experience

Caliber Collision has been a great shop to work with! The offer timely services and are very helpful and knowledgeable

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Returned Clean

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Great job

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My Experience

Thank you for the quality of service.

My Experience

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My Experience

Job well done

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My Experience

I recently had my vehicle serviced at Caliber Collision and I am thoroughly pleased with the results. The team was exceptionally attentive, efficient, and collaborative throughout the entire process. The quality of the workmanship exceeded my expectations, and I am very satisfied with how my car turned out. I highly recommend their services and will definitely return in the future.

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The quality of the customer service and the repairs was awesome!

Repair Quality

Greg was great and kept me informed via voicmail and text messages so that I never had to call to check the status of my car.

Customer Service

Greg provided excellent customer service in describing the repair process and keeping me informed about the status and estimated completion date.

My Experience

Thank you again and Ms.Rackelle for the communication through out the process delay hold us a little bit coz our insurance do not cover the rental but over all appreciated everyone with their positive attitude that my car is in good hand.

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Thank you again for the great service as always today came home very satisfied and Happy from Mr.Hasan to Ms.Rackelle appreciate you both working with my Honda Accord God Bless your locations and your great teamwok .

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