Caliber - Marlow Heights
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The quality of the customer service and the repairs was awesome!
Repair Quality - 5.0/5.0 -
Greg was great and kept me informed via voicmail and text messages so that I never had to call to check the status of my car.
Customer Service - 5.0/5.0 -
Greg provided excellent customer service in describing the repair process and keeping me informed about the status and estimated completion date.
My Experience - 5.0/5.0 -
Thank you again and Ms.Rackelle for the communication through out the process delay hold us a little bit coz our insurance do not cover the rental but over all appreciated everyone with their positive attitude that my car is in good hand.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you again for the great service as always today came home very satisfied and Happy from Mr.Hasan to Ms.Rackelle appreciate you both working with my Honda Accord God Bless your locations and your great teamwok .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Fast service
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, professionalism, and Mr. Hasan kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr. Hasan and his staff were very polite and professional throughout the repair process. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My mechanic went over and beyond to make me happy with my car repairs / service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
The repairs seemed fine. When I received my car back there was a large bubble of clear coat coming off. About four years prior I had the car's clear coat buffed down and replaced. This was not an instance of the clear coat pealing from age, especially because it was in on concentrated spot.
Customer Service - 4.0/5.0 -
They worked with me every step of the way to keep me informed of the process of the work. I did not appreciate being shrugged off because clear coat peals with age. I know that, but this was not the case with my car.
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, the staff, especially Raquel, was polite, friendly and helpful. My car was completed in the exact amount of time estimated!! The repaired side looks brand new. Thank you, Caliber Collision, for taking care of my Benz Baby!!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
The customer service and the work on my vehicle was very professional all the way around
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional customer service along with excellent body & paint work. This is coming from a professional standpoint. I used to be a painter for Maaco and Ford.
Repair Quality - 5.0/5.0 -
Excellent work on the vehicle and Rockelle kept me up to date on everything as we moved forward.
Customer Service - 5.0/5.0 -
Like I said in the last comment Rockelle did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good job