Caliber - Marlow Heights

4.7 (4,278reviews)
92%
5000 Auth Road,  Suitland,  MD  20746

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,278)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Good job

Customer Service

Good job

Returned Clean

My Experience

I am pleased with the service. My vehicle looks like it did prior to the damage and the staff was extremely professional. I would absolutely recommend this place to my family and friends.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Patient, satisfied, friendly, always communicating and my (CAR LOOKS GREAT BEST EXPERIENCE EVER) 👍🏾👍🏾👍🏾👍🏾 The MANAGEMENT EXCELLENT!

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Customer Service

My Experience

John was very helpful and professional. I appreciated his work ethic and communication about the status of my vehicle. I would come back for any other repairs.

Likely to Recommend

I had a great experience.

Repair Quality

Wonderful results!

Customer Service

John was wonderful and the ending product was wonderful.

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Repair Quality

Customer Service

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Repair Quality

I am pleased with the customer service that I received, and they repaired my vehicle in a timely manner. I would highly recommend this shop for auto repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I spread friends with them was really good. I will go back again and I will be her family to them.

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Customer Service

Returned Clean

My Experience

Raquel was on point at all times during the process. I appreciate your hard work and dedication towards such important issues and details. You kept me always informed, thank you. Outstanding job Raquel! Mackie , Jr

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This is my second time using this location. The customer service is amazing.

Customer Service

Likely to Recommend

Repair Quality

Repairs have not been completed and it is taking forever to do so.

Customer Service

Still in a wait period

My Experience

John was very informative and kept me posted about each step of the process.

My Experience

Likely to Recommend

Great work!

Repair Quality

Job well done, no complaint/s.

Customer Service

Courteous and professional.

My Experience

Everyone was professional and kept in contact as the job progressed. I will recommend others to the business. I would like to give the team a 10+ Darrell Young

Likely to Recommend

Everyone was professional, polite and informative! 10+

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The front desk & technician were knowable and helpful. There was miscommunication between the two. On two occasions the progress or lack of progression was not accurate. In the end the repairs were performed and turned out great.

Customer Service

Returned Clean