Caliber - Marlow Heights

4.7 (4,278reviews)
92%
5000 Auth Road,  Suitland,  MD  20746

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,278)

Likely to Recommend

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I would recommend someone else to them

My Experience

I hope had very good experience at Caliber. To meet the pickup time Greg search for a back order part and had it express shipped. The staff was professional.

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My Experience

The women who help make this process go as smooth as possible were great.

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Customer Service

Great crew and they kept us well informed

My Experience

After picking up my vehicle I noticed it still an dent at the end of the hatch that rise the hood in the back maybe you did not notice it because it was covered with silver chrome

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Repair Quality

Great!!!!

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My Experience

Caliber collision did an excellent job with my vehicle repairs the work look brand new like it was just pulled off the lot thank you for Hassan, Carletta and all the other employees that help to make my visit in service with caliber collision a great experience thank you so much

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Likely to Recommend

Repair Quality

looks great

Customer Service

very professional and knowledgeable

My Experience

Greg did a wonderful job explaining the process once I dropped my car off. I was kept updated on repairs from the automated system as well. The convenience of pick up/drop off with Enterprise rental from the Caliber location was also very beneficial. When I picked up my car, the associate went over all repairs to match the invoice and explained after care very clearly. I would use Caliber again if needed.

My Experience

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Likely to Recommend

I wouldn’t have anything good to say so no recommendation from me. And it’s not a knock on all the locations just this one.

Repair Quality

Worst 2 months of my life dealing with this Bodyshop

Customer Service

Sad!!

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Greg was very good and kept me informed frequently.

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The day I was to drop off my car, I was told that Caliber would not accept my car after 4:00 on Friday. My appointment was for 4PM. When I called the office where I made my appointment, they were just as surprised as I to learn that Calibur would not accept my appointment. In fact I was informed Caliber closed at 5:00PM. As a result, I was unable to drop my car off until the next week.

Returned Clean

My Experience

Greg kept up to date with everything with my vehicle. I have never experienced anything like that before with any repair shop I have been to. He was very clear as to the job I was getting so there was no question later.

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My Experience

Thank you for a job well done! I appreciate the work your company did on my car! If ever I needed your assistance again Caliber would always get my business ❤️

My Experience

Likely to Recommend

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