Caliber - Marlow Heights

4.7 (4,259reviews)
93%
5000 Auth Road,  Suitland,  MD  20746

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,259)

My Experience

I was very satisfied with the service. The personnel and they was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The courtesy that I received and the work done on my car exceptunal.

Likely to Recommend

I would not recommend the Caliber Collision in Landover on Ardwick/Ardmore Rd. at all. I’ve been there several times and had to bring my car back almost every time and not to mention that my car was broken into while in their care.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The car was done very well

Repair Quality

Customer Service

The service at Caliber Collision was top tier. I was informed about the work being done. There was complete transparency throughout the process. There times when I relied on Greg to communicate with the insurance for better understanding. I would highly recommend this shop to all. I would like to thank them for top notch service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellence, very knowledgeable, very precise, great customer service and respect.

My Experience

The staff were great to work from start to finish. I met with Hasan on my first occasion and he was very knowledgeable in what repairs I needed. I then worked with Greg who helped me understand after care on new paint and better ways to close my door to not disrupt the handle. I really enjoy this Caliber Collision experience,

Likely to Recommend

I would happily recommend Caliber Collision to my family, friends and colleagues. This was my second time coming here for repairs and I am never disappointed.

Repair Quality

The repairs were amazing and well done!

Customer Service

The customer service was excellent. From my first visit to picking up the car. I mainly worked with Hasan and Greg and they were very knowledgeable and informative on my car repairs and after care.

My Experience

My experience with caliber was top-notch. I gave him 10 across the board my representative.Raquel was very responsive with a detail concerning the job thank you for your work Mr. Williams

Likely to Recommend

The job you did on my Mercedes was perfect

Repair Quality

All work was done professionally, and the representative that worked there was very professional

Customer Service

First, I was very pleased with the representative that work with me in a work on the vehicle was very professional. it look excellent.

Likely to Recommend

Repair Quality

Service was great

Customer Service

Returned Clean

My Experience

They did an excellent job. Shout out to Greg, who made sure I knew every step of the process. I will definitely be back.

Likely to Recommend

Repair Quality

Customer Service

My Experience

3rd time coming to caliber and each time I have walked away satisfied. Shout out to Greg for his professionalism and understanding. He kept me updated on every single thing, answered all my questions/concerns and did his best which I appreciate. Will continue to do business with caliber collision and Greg in the future

My Experience

Time frame. Excellent progress.

My Experience

My experience with Caliber Collision was great from start to finish they kept me updated on any delays and my car turned out great in the end I highly recommend them and the staff was really friendly and encouraged me to call if I had any questions about anything whatsoever just a great staff all around from the front office to the mechanics

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was excellent. They returned a vehicle sooner than they thought and they did an excellent job.

Likely to Recommend

Repair Quality

All the repairs were done sooner than expected

Customer Service

Returned Clean

My Experience

Friendly, professional and completed the job in a timely manner. Kept me informed each step of the way.

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completely satisfied ,the effort was well done and appreciated thanks