Caliber - Marlow Heights

4.7 (4,268reviews)
92%
5000 Auth Road,  Suitland,  MD  20746

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,268)

My Experience

Excellent customer service And professionalism from start to finish. Always kept me abreast of progress!! Always polite and clarified all questions . They treat you like family! I will use only this shop for all my work Excellent job well done#10!!! in all areas!! Thanks for your superior service. Ella . BS. PAC

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My Experience

My service rep kept in communications with me giving me updates as they happened. Also finished my truck repairs earlier than originally expected. Great customer service.

My Experience

Great job

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Great job

Customer Service

Fantastic

Returned Clean

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My Experience

Great job in a short amount of time

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Excellent work

Customer Service

My Experience

I had an amazing experience. Very easygoing and stress free. Ms. Rockelle was a huge help and constantly kept me up to date on the repairs. Will definitely be back again if needed.

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Very easygoing and overall great experience.

My Experience

Raquel and her team really took care of me and my car (Big Ace) thanks sooo much

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Customer service was excellent Work to my wife's car was excellent

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I would recommend Caliber to a friend.

Repair Quality

The repairs to my car was done with no issues. My car was returned to me within a week.

Customer Service

my Tech KJ was very cordial and polite in explaining the process of what was going to be done to my car. Kept in contact with me the whole time.

Returned Clean

My Experience

I am 100% satisfied with the work that was done to my vehicle and it was done quickly and efficiently

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Returned Clean

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KJ was very professional and kept me informed thru the entire process!

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Returned Clean

My Experience

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Despite the intrusion of severe cold weather and being hampered by the ensuing ice storm, Caliber worked with their subcontractors to ensure my vehicle was repaired, and repaired quickly. They kept me in the loop and advised as soon as it was ready when I could pick it up. Excellent service!

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My Experience

I really appreciated the customer friendly service extended to this senior citizen at a very stressful time. I felt confident in the anticipated service that I would receive. Hassan (I believe I have the name right) initially walked me through what I could expect. He was true to his word. I can’t say enough about Rochelle (forgive me if I misspelled her name) for keeping me updated on the progress with my vehicle. Even more so, she was kind, patient and understanding. She went out of her way to assist me and was such a blessing. Thank you to Caliber Collision in Marlow Heights.

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Excellent