Caliber - Mason

4.8 (649reviews)
95%
4890 Alliance Dr,  Mason,  OH  45040

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (649)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

they kept me aware of the proces there shop was very impressive

Likely to Recommend

Repair Quality

matt and his team did an excellent job

Customer Service

Matt and the team did an excellent job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Appears team was very thorough

Repair Quality

The completion date continued to get pushed out due to finding new issues. I like that it was thorough and understandable hard to estimate, but it was about double the time.

Customer Service

Good communication, Matt was great

My Experience

Staff was professional courteous showed an interest in my concerns and had my vehicle ready at the estimated time. Also think the rental process was very smooth Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent and fast service with a friendly smile

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Job well done and In a very timely manner

Customer Service

Front of the house and Matt where great

Returned Clean

Likely to Recommend

Highly recommend them.

Repair Quality

Caliber were fantastic to deal with. I was kept informed of my vehicles repair at each step of the way. Workmanship is excellent, and may vehicle was ready ahead of time. Would highly recommend!

Customer Service

Frequent and accurate communication. Appreciated the walk around when I picked up my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great service

Repair Quality

Very clean, competent. Very good work

Customer Service

Excellent, thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They did a good job

Repair Quality

They did a good job on my truck

Customer Service

They did a good job on my truck

My Experience

The experience from start to finish was excellent. Caliber communicated with us throughout the process and ultimately the work was completed two weeks early. Matt was incredibly friendly and took the time to answer questions at pickup. Great experience all around!

My Experience

Likely to Recommend

Repair Quality

Professional, communicate well. Good work quality. Worked great with insurance. Overall, I would use again/recommend.

Customer Service

Likely to Recommend

Repair Quality

We found Caliber's very good reputation to be intact. Our repair was perfect.

Customer Service

A little confusion initially when dropping the car off, about the exact steps and sequence with insurance.

Returned Clean

My Experience

Caliber did a great job repairing my car, even completing it before the estimated date. Wyatt Toney was excellent. He explained everything thoroughly. Wyatt was very professional and friendly. Will recommend Caliber to anyone I know who needs repairs.