Caliber - Mason

4.8 (658reviews)
95%
4890 Alliance Dr,  Mason,  OH  45040

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (658)

Likely to Recommend

Very professional. High quality service.

Repair Quality

Efficient and courteous. The Calliber Collision team explained the process, set my expectations for completion, kept me continuously updated along the way, made it easy for me to reach out with any questions, and even offered to accommodate a late pickup time, if necessary. A great example of high quality service. And when all was said and done, the collision repair looked great and the team had sequence pictures to illustrate what repair work was done. Very satisfied.

Customer Service

Ditto first comment. Team was “on it”, knowledgeable and efficient.

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Customer Service

My Experience

Matt is an excellent representative for Caliber Collision and thanks for the Caliber Collision technicians with skills that surpass even my high expectations well done to a great team who kept us up to date on the progress of our vehicle, definitely 5 stars thanks to you all

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

There were a few problems, which while minor, require taking the car back to Caliber for a day.

Customer Service

The entire staff was professional and easy to work with.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Jessica was delightful and the process was smooth. Very happy overall. Thanks again!

Customer Service

Jessica was wonderful!

Likely to Recommend

Repair Quality

When first picked up car rental was not there and had not been coordinated and was also set up for wrong location. Had to reschedule dropping off car for repair till The next day

Customer Service

Returned Clean

My Experience

My vehicle was returned like new and on time. The work was actually not as involved as the initial estimate so the price was lower than I had anticipated. Would 100% recommend Caliber Collision.

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Returned Clean

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Customer Service

Matt was very helpful through all parts of the process.

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My Experience

My experience with Caliber Collision was nothing but positive. After an unfortunate auto accident my car had some very bad damage to several areas of the car. An estimator from Caliber Collision , Matthew , made a thorough exam of the damage and was able to give us an estimate of the cost of repairs. We left the car for repairs. We were notified when the repairs were completed, which was the time we were given for repairs. When we arrived to pick up the car, Matthew took my husband around the car and pointed out all the repairs done . We were very satisfied with the repairs and the service we received from Caliber Collision .Thanks to all involved in making this experience positive. I would recommend Caliber Collision for auto bodywork repairs.

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My Experience

Likely to Recommend

Too long for the repair.

Repair Quality

It took way too long. It was dirty from the repair and not cleaned up.

Customer Service

Very cordial, even when calling about updates.

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Repair Quality

Looks very good, but too cold to inspect further and I left town right away

Customer Service

Very professional team, professional repair and completed in only one week (when quoted 2 or more weeks)

My Experience

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Returned Clean

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