Caliber - Mason

4.8 (658reviews)
95%
4890 Alliance Dr,  Mason,  OH  45040

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (658)

Likely to Recommend

Repair Quality

Very happy with the repairs! I was in constant communication the whole time. I also appreciate them staying later than closing time on Friday to make sure we had our vehicle.

Customer Service

Excellent! Staff was super friendly!

Likely to Recommend

Not a 10 because of the length of time taken for the repair (a month).

Repair Quality

Customer Service

Returned Clean

My Experience

The text alerts to my phone were peace of mind when I was away on vacation, knowing my car was in good hands. The repair process was quick and efficient. Everyone was so nice and helped me really understand the process before and after the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team did a fantastic job repairing my vehicle and was very respectful of my time by completing the repairs ASAP and keeping me informed along the way! Highly recommend.

Customer Service

Everyone was very nice and responsive.

Likely to Recommend

Repair Quality

Customer Service

The Caliber team was outstanding helping me work with the insurance and rental car company.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs made to my Honda Odyssey were perfect. I was told it might take three weeks but instead was finished in two weeks. Much appreciated. Caliber Collision is the best!

Likely to Recommend

I told him when I picked up my vehicle that I was very happy with their work and would definitely recommend them to my friends and family.

Repair Quality

The repairs are perfect. My car looks brand new.

Customer Service

The customer service team was very courteous and professional. I was treated very well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a good job for what they had to work with.

Likely to Recommend

Recommend for everyone

Repair Quality

Everything looks great!! I definitely recommend for other people

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was completed within 21 days, and what I loved most was how they kept me updated every single day on the progress. Please don’t pay attention to the negative comments my experience was excellent. I truly appreciate the great service from the Caliber Collision team. Very thoughtful and an amazing team! Thank you, and Happy Thanksgiving!

My Experience

Best repair! Feeling like a brand new car!

Likely to Recommend

Repair Quality

Unbelievable transformation. Couldn't be happier with the repairs

Customer Service

Quick and easy

My Experience

I was very pleased with the results of the repairs made. The communication about the progress of the repair was very helpful and courteous.

Likely to Recommend

Repair Quality

Friendly staff, great repair.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

There's really no excuse for taking 4 months to fix a car

Repair Quality

Way to slow getting work finished

Customer Service

Everyone was friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were absolutely amazing to work with and Matt was extremely helpful!

Likely to Recommend

Matt is Very professional and skilled

Repair Quality

Very Professional and skilled.

Customer Service

Very professional and skilled