Caliber - Mason
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional. Loved the text updates. One minor issue noticed when we picked up the car, they took it and fixed it right away
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had one little item that needed to be corrected when the car was picked up
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Thanks.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repeat customer unfortunately, but they do great work.
My Experience - 0.0/5.0 -
The radiator was never reconnected to coolant. By the time I got home there was noticeable steam coming from the engine and a trail of liquid down the driveway. Every bit of the coolant had drained onto the road and all over the engine bay. My husband spent the evening reconnecting the hose (that was never even attempted to be connected) cleaning the mess, going to the store to buy more coolant and make my car usable, fixing trim clips that weren’t reconnected. Reconnecting wire harness clips that weren’t reconnected and cleaning paint marker off the windshield. We were unable to call the shop because they were closed by the time we had gotten home. What would have been small undocumented issues like leaving pink paint marker on the hood and on the windshield as well as leaving adhesive piece of foam hanging from the bottom of the car (that was supposed to be fixed) and leaving cleaning supplies in the car now add to this extremely disappointing experience. We will be contacting the location on Monday at start of business to tell them about this experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional I recommend them any day. I will be using them again if I have to
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
If possible I wanted to pick up Saturday.
Customer Service - 5.0/5.0 -
If possible allow to receive drop on Saturday is appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did not expect such a perfect experience from a company that I had never worked with before. 100% will take my repairs to them in the future.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really nervous if my car would still look like the same. But man, you guys did a great job from what I can tell. The reason I can’t give you a 10 is because underneath the front was not painted and you used hard tap water to wash it off. That would not be an issue for most vehicles but my has ceramic coating on it and it left spots on the vehicle.