Caliber - Mason
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
no communication.. we had to call each time to get updates ourselves over a 2 week period
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They did a great job on repairs but took much longer than they originally said.
Customer Service - 4.0/5.0 -
Everyone was nice and very responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good service. Thanks 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend on quality of work
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
No communication from the time u dropped it off on 4/29. I called on 5/5 and asked what was going on and was told my car would be ready later by noon. I didn't hear back , called again was told the wrong genesis finish time was given, had to call 2 more times t validate my car would be ready that night A very extreme difference than what I had previously
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
So far so good. Cleanliness of my car when it was returned to me was not great.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, work done on time
Customer Service - 5.0/5.0 -
Good communication, good work
My Experience - 5.0/5.0 -
Everything was smooth and seamless. Staff was great
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Trunk didn’t open
Customer Service - 4.0/5.0 -
Wyatt and front desk gal are very attentive and helpful. Just wish my car was fixed right the first time
My Experience - 0.0/5.0 -
The lack of urgency, lack of communication and delays became commonplace and it was a very frustrating 9 week experience. I was told my car was done multiple times and made trips up there only for me to find a fault in my Audi app and other damage that hadn’t been found by the team. No accountability was ever taken by anyone just excuses and shrugged off.
My Experience - 5.0/5.0 -
Great service. Quality job. Wyatt and Carrington were fantastic. Highly recommend
My Experience - 5.0/5.0 -
Absolutely wonderful service. My car literally looks like new! I would definitely recommend them.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good experience. They kept me updated about progress and the car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for getting our Equinox back to as good as new. The whole process was so easy. Thank you Wyatt for all your help.