Caliber - Mason

4.8 (649reviews)
95%
4890 Alliance Dr,  Mason,  OH  45040

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (649)

Likely to Recommend

Repair Quality

Caliber collision did a great job repairing my car. It looks like new!

Customer Service

Communication was timely and clear. I received frequent updates about the status of my repair and everyone I interacted with was helpful and kind.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Since I was highly satisfied with everything, I would recommend it to a friend

Repair Quality

I just want to say I am very happy with Collision Calibar not only did they do a wonderful job on my car, but ASHLEY kept me updated on the process. And also, when I came to pick up my car, I could not get a baby car seat out of the rental due to a shoulder injury. I was gonna go in to the lobby and ask where the Rental car was gonna go and I was just gonna call them and pick up the baby feet. I have another time. But ASHLEY heard me in the lobby and she came out and she came out in the freezing cold and took the baby feet out of the rental car and put it in my car. I just want to give a high five to ASHLEY, she Was amazing.

Customer Service

Completely happy all around

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Wow!! She looks even better than when I brought her in, she’s beautiful!!! Such an amazing job she really looks like new

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Looks great!

My Experience

I am disappointed it took so much more time. When I called for the first time, I was told 1 week and it ended up taking 3 weeks to do the repairs.

My Experience

The repair looks fantastic and the experience working with caliber was very professional.

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Repair Quality

Customer Service

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Repair Quality

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My Experience

My Experience

Yes, I am very pleased with the beautiful job you did on my car! Thank you so much!

Likely to Recommend

I will definitely recommend Caliber Collision to my family and friends!

Repair Quality

Thank you for the great job you did on my car! It looks amazing and runs great too! Thank you again, Marietta Smith

Customer Service

Everyone was friendly and accommodating!

Returned Clean

My Experience

John was extremely helpful and professional! He didn't try to get work out of my car that didn't need done. He gave his honest opinion on what he would repair if it were his car, and gave me a detailed explanation of the work they would do. I would highly recommend Caliber to friends & family! Thank you John!!

Likely to Recommend

Repair Quality

Customer Service

I am completely dissatisfied with the customer service I received on my 2016 Kia Sorento. My car sat at your Mitchell office for several days before, I received a call about asking if I was agreeable to have it sent to another location for faster service. It took a a total of 22 days to repair, what I consider to be minor scratches on my vehicle. However, I am completely satisfied with the repair work done on my vehicle.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean