Caliber - Mason
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint job looked great
Customer Service - 5.0/5.0 -
Communications were great. I do wish they had Saturday hours, to ease pickup of my vehicle and dropoff of rental cars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt is excellent. He takes the time to explain everything in terms that non mechanics can understand.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Calibur did a very nice job overall. Took a few days longer than expected, but worth the wait. Shout out to Matt!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am thankful for Caliber’s commitment to excellence in their work and customer service. Matt did a great job communicating and keeping us up to date on our repairs!
My Experience - 5.0/5.0 -
From Jessica to Wyatt to all the employees who worked on my car the service was excellent, I can’t forget the Nexus tow driver the first person I physically came in contact with pleasant and helpful.
My Experience - 5.0/5.0 -
Highly recommend this team! Wyatt and Jessica were both personable and professional and Wyatt delivered clear communication throughout entire process! Repair looked great! Made a stressful situation completely painless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection !
Customer Service - 5.0/5.0 -
The management of my repair was well communicated. They handled all discussions with insurance.
My Experience - 5.0/5.0 -
Efficient communication, paint matches perfectly, took their time to make sure everything was taken care of
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It would be nice if you could incorporate a waiver process to allow a private pay customer to accept the use of used parts, releasing Caliber of liability.
My Experience - 5.0/5.0 -
People were very nice and polite. They handled all the details and made the experience stress-free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeremy did great job painting
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication re the status of the repair The curtesy of the staff I was very pleased with my experience w Caliber Collision. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
1. Gasoline was used to take car somewhere and tank was left completely empty, we barely made it to gas station to add gasoline. 2. Battery was removed for repairs, and no one bother to reset clock, date, etc. 3. Car is tilted, and we have to take it to check alignment.
Customer Service - 4.0/5.0 -
Initial days that were given to us for repairs were extended quite a bit.
Returned Clean
My Experience - 5.0/5.0 -
My second time using CC. At the Mason location. Great team, good communication, and the work was done very well.