Caliber - Mason
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great updates
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt and everyone at Caliber did a great job and very quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt and everyone at Caliber did an excellent job. Excellent customer service and workmanship.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I was totally impressed with the quality of the repair and the constant communication on the progress of the repair. Every individual I dealt with at the shop was very helpful. Makes a tough situation a lot easier to deal with. Caliber’s reputation is legit. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Car looks nice, but doesn't run properly
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still need to fix some leftover.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work is garanteed and the regular updates take the guessing out of it. We are very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phone calls or texted updates is a wonderful service. My truck was fixed in a timely manner and repaired to my expectations
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done and delivered before estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
So far so good. Repair work quality was excellent.
Customer Service - 4.5/5.0 -
So far so good. Can't give a 10 because a trim piece is still pending, and I would have liked more frequent updates with some details.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed faster than originally quoted and everything looks good as new. Vehicle was cleaned inside and out which was an added bonus! Staff was friendly and helpful and they kept me updated throughout the process.
My Experience - 5.0/5.0 -
I appreciate that you finished it over a week early. Thank you!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They got the job done a week early, which was really great. But there are scratches in my leather seat that weren't there before the tow truck driver towed it away. And there were oily spots left on my back seat. Not sure why they were in the back seat for front fender damage repair.
Customer Service - 5.0/5.0 -
They texted me almost every day with progress on my vehicle
Returned Clean
My Experience - 5.0/5.0 -
The dents and scratches are removed and the body-to-door and door-to-door fit-ups are “tight” and “smooth”. The new paint color does not seem to exactly match the original color on the unrepaired sections, but that optic may be impacted by original paint weathering, light conditions, and vehicle cleanliness. If you are unaware of the repair that was done you will not see any color differences by casual observation.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took a while to complete. Products should be present before taking vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked great, they kept to the timeline given and everyone was so friendly to work with!