Caliber - Massaponax

4.7 (3,695reviews)
96%
4801 Crossings Court,  Fredericksburg,  VA  22407

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,695)

Likely to Recommend

Repair Quality

awesome job, like never ever happened

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job, appreciate fixing unforseen damage behind headlight. A good point of honesty ๐Ÿ‘๐Ÿ™๐Ÿ™๐Ÿ™

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The caliber team did a great job repairing my truck after being rear ended. We were able to get the rental from there and drop it off there which was nice as well. One less stop for us to have to deal with. Additionally, everyone on the team was very nice and communication was constant about how the repair was commencing.

My Experience

From the moment we walked in, we were warmly greeted. The staff was so prepared with paperwork and informed us of the process. Our vehicle was thoroughly inspected by a friendly and very knowledgeable lady. Upon leaving, we were regularly informed via text on the status of the repair. To our amazement, our vehicle was completed ahead of time and it looked wonderful. Bravo to the repair team; our car looks brand new. PS Thank you for the popcorn and coffee, what a lovely treat!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and keeping me informed of repairs as they occurred and set realistic expectations for the return of our truck!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very satisfied with my repairs on my Honda you guys did an excellent job. Customer service was outstanding in keeping me updated.

Likely to Recommend

Repair Quality

Customer Service

From the front desk staff to Shelia it was friendly and great service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

text communication was good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I had a wonderful experience with my vehicle this time around. The communication was wonderful and my vehicle looks amazing!!

Customer Service

My Experience

Theresa was a great person to work with I was satisfied with my repairs and their team thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service all around!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Shelia was very helpful at this time. She kept me up to date on my car and answered all my questions. The front desk people were very friendly and helpful as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service