Caliber - Massaponax
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied in everything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The work, people and customer service was excellent. I would highly recommend caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very impressed
Repair Quality - 5.0/5.0 -
Truck looks perfect, thank you.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber went above and beyond my expectations. The process was easy and seamless. I was kept up to date on the steps and received my car ahead of schedule and both the inside and outside was spotless
My Experience - 5.0/5.0 -
Everything looked great. Only thing I really saw was there must’ve been a paper tape to the front windshield and the tape was stuck. I have to scrub it to get everything off.
My Experience - 5.0/5.0 -
Great overall experience. The young lady at the reception desk was very helpful and made sure I was taken care of. Thank you all for your help!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
All of the sensor were not reconnected back up (right wiring under the trim for the right door) was Not reconnected according to the Toyota dealership. I had to pay $160 since the sensor worked fine after another recalibration-except this time by the master mechanic at the dealership). The new door replacement is great in and by itself with matching paint. I expected better work. Any defective parts would have been covered but it was the defective sensor work by caliber collision that was defective and Toyota will not pay for that. I expect the right thing be done by caliber collision and be reimbursed for this unexpected expense that should have been already done by caliber collision. R, Dr Shane
Repair Quality - 2.0/5.0 -
All of the sensor were not reconnected back up (right wiring under the trim for the right door) was Not reconnected according to the Toyota dealership. I had to pay $160 since the sensor worked fine after another recalibration-except this time by the master mechanic at the dealership). The new door replacement is great in and by itself with matching paint. I expected better work. Any defective parts would have been covered but it was the defective sensor work by caliber collision that was defective and Toyota will not pay for that. I expect the right thing be done by caliber collision and be reimbursed for this unexpected expense that should have been already done by caliber collision. R, Dr Shane
Customer Service - 2.0/5.0 -
All of the sensor were not reconnected back up (right wiring under the trim for the right door) was Not reconnected according to the Toyota dealership. I had to pay $160 since the sensor worked fine after another recalibration-except this time by the master mechanic at the dealership). The new door replacement is great in and by itself with matching paint. I expected better work. Any defective parts would have been covered but it was the defective sensor work by caliber collision that was defective and Toyota will not pay for that. I expect the right thing be done by caliber collision and be reimbursed for this unexpected expense that should have been already done by caliber collision. R, Dr Shane
Returned Clean
My Experience - 5.0/5.0 -
I'm a repeat customer simply because they do it right from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and kept me informed on everything going on.