Caliber - Massaponax
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks amazing and the team was very nice and always kept me posted. I’m very thankful to all the work everyone put in. Thank you to Kyle the technician Terri and Sharron very nice to me at the front desk And Sheila oversaw the vehicle and kept me up to date
Likely to Recommend - 5.0/5.0 -
Kyle Terri & Sharron Sheila Comment 1 applies here Any managers reading give raises
Repair Quality - 5.0/5.0 -
Kyle was the technician that worked on my car phenomenal job very happy Terri & Sharron front desk were sweet and helpful Sheila that wrote my estimate & oversaw the vehicle throughout the repairs was precise and constant and very knowledgeable
Customer Service - 5.0/5.0 -
Kyle Terri & Sharron Sheila Comment 1 applies here Any managers reading give raises
Returned Clean
My Experience - 5.0/5.0 -
Dusty and the team were amazing! She kept us informed each day and we never had to reach out on our own. Their service was actually fairly quick. Hope I don’t need them anytime soon but will definitely use again and recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I'm missing my auto gate tag and the license plate mount wasn't put on properly. But the communication was good.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
They threw the old parts in the back of my truck bed. Also I was told they would replace both of my running boards since they had to order them as a pair. They did not replace both just the one.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Terri and Noel should be praised for their customer service and accommodations. They made the repairs and the process extremely easy. We’re highly communicative and demonstrative of what it means to put the customer first!
My Experience - 5.0/5.0 -
Sheila was very responsive and the front desk was the best
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were really pleased with the staff that we interacted with to include Dusty and the front desk staff. They were friendly, helpful, and very professional and we appreciated them very much!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for helping with our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for working on our car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reception area were friendly & helpful. Dusty kept us informed every step of the way throughout the repair. Vehicle looked like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love the communication from start to finish. The ladies at the reception are very customer friendly. The team did an awesome job of returning my car in pristine condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
dusty did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really loved the updates because I didn’t, have to worry about what was happening to my care. Very pleased with the work because my car looks brand new.
Likely to Recommend - 5.0/5.0 -
Very pleased with customer service and physical repairs
Repair Quality - 5.0/5.0 -
Car looks and runs like new
Customer Service - 5.0/5.0 -
Loved frequency of updates. Never in doubt about what was happening to my car.