Caliber - Massaponax

4.7 (3,681reviews)
96%
4801 Crossings Court,  Fredericksburg,  VA  22407

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,681)

My Experience

I really loved the updates because I didn’t, have to worry about what was happening to my care. Very pleased with the work because my car looks brand new.

Likely to Recommend

Very pleased with customer service and physical repairs

Repair Quality

Car looks and runs like new

Customer Service

Loved frequency of updates. Never in doubt about what was happening to my car.

Returned Clean

My Experience

Everything was smooth from drop off to pick up. Front office staff were very nice. Dusty H. Kept us updated through out the whole process.

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Returned Clean

My Experience

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My Experience

Customer service was second to none. Dusty kept me up to date on the repairs. Shelia took the time to come in on Saturday to get us our car as we were leaving for a funeral on Sunday morning. Shelia has always spoken very highly of her workplace and I appreciate the extra effort that she took for our family!!!

My Experience

I had my car repaired at this collision center, and I couldn’t be more pleased with the experience. From the moment I dropped off my vehicle, the staff was professional, courteous, and kept me informed throughout the entire repair process. The quality of the work was outstanding. My car looks absolutely fantastic. The attention to detail, craftsmanship, and commitment to excellence were evident in every aspect of the repair. They completed the work before time, and the vehicle was returned clean and in excellent condition. I truly appreciate the team’s honesty, professionalism, and dedication to customer satisfaction. I would highly recommend this collision center to anyone needing auto body repairs

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Returned Clean

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This is my 5th time using your business and the level of service has been great

Returned Clean

My Experience

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Returned Clean

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Returned Clean

My Experience

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Returned Clean

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Returned Clean

My Experience

Great customer service and Dusty kept me updated on the status of my repair. Highly recommended.

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My Experience

Car looks like new.

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Customer Service

Likely to Recommend

When I picked up my vehicle, I asked to speak to the manager. I just had to tell him how impressed I was with the front counter women and especially with Dusty Hoffman. This manager is obviously a talented leader to have great people like this in his shop. I wish I could have thanked the technicians who did the repair work because they did an excellent job. Oh, yes, I will definitely be recommending Caliber Collision, especially the Massaponax branch.

Repair Quality

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Returned Clean

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Repair Quality

Get work! Get communication! Great customer service! 10/10!

Customer Service

Returned Clean

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Repair Quality

Caliber did a great work on my car and I was very satisfied.

Customer Service

Returned Clean

My Experience

Everyone at Caliber are extremely professional, efficient, kind and caring! The work is always excellent!!

Likely to Recommend

Repair Quality

Excellent across the board!!!

Customer Service

My Experience

Caliber staff provided excellent customer service. They kept me updated on my vehicle’s repairs and they delivered my car sooner than they have quoted.

Likely to Recommend

I would definitely recommend, this is the 2nd time I have had a vehicle work done at the south point location and the whole staff is friendly, knowledgeable and they take care of their customers.

Repair Quality

Excellent

Customer Service

Stellar!

Returned Clean

My Experience

Very helpful and professional. Even though it took longer than I expected, they kept me informed along the way.

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Returned Clean