Caliber - Massaponax
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Not knowing how to use it for a collision repair shop they are very good and yes I would they did a great job they outperformed most that I've used throughout my lifetime I'm 65 years old and I've had a great amount of vehicles in my lifetime and caliber did a great job and yes I would recommend them anytime
Repair Quality - 5.0/5.0 -
Every did a great job from the office to the shop Dusty did a great job keeping us updated throughout the whole process Erie is a lousy insurance company there adjuster was hard to work with, i with be replacing Erie asap , i feel sorry because Dusty is such a honest employee and truly tried to take care of business Erie made it difficult Terry is a professional in the business she is a great asset to your company thanks again John Shipe.
Customer Service - 5.0/5.0 -
They were great they did the best job they could do with what they had the Durango looks as best as it can be for a collision car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Car came back with new scratches and chips to paint all over the car. I looked under the car when I got it back and found a broken steering component that was never mentioned.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Shelia was amazing. She kept me up to date with my car’s repair the entire time. I really appreciated that!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sheila kept me updated with progress and time of completion every step of the way. Both dropping my car off and picking it up were very easy, as was completing paperwork and payments. As it stands, I'm very satisfied with the work that was done and the timeliness in which it was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's like I had never been in an accident in the first place. Good work 👍
Customer Service - 5.0/5.0 -
Caliber kept in touch with me each step of the way
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Sheila kept me informed of the progress and the ladies at the front desk were very courteous and helpful and Brian was kind enough to throw away a box I had forgotten to take out of the rental car! Overall great experience and would definitely recommend to anyone needed auto body work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and wonderful customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sheila did another outstanding job of keeping us informed on everything from parts ordered to beginning work on my wife’s car thru completion of the painting and work. Because we had addition work done she also kept us in the loop with special parts ordered and installation! Super informative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As shared 2 days ago we were more than satisfied with the work you all completed. Sheila Hall went above and beyond to address our repairs and other needs we had you all address not related to my wife’s accident! Thanks again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the moment we arrived for our appointment until the moment we picked up the car, everyone was professional, kind, effectively communicated all steps of the repairs and would recommend your shop to friends and family.
Likely to Recommend - 5.0/5.0 -
Already told my friends and family that Caiber Collision is the best place to take your cat.
Repair Quality - 5.0/5.0 -
Greatest shop I’ve ever dealt with AWSOME group of people!!
Customer Service - 5.0/5.0 -
Very kind and very patient.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ustedes son ahora el número uno para mis recomendaciones
Repair Quality - 5.0/5.0 -
Muy buen servicio y reparación muy buena todo quedo excelente
Customer Service - 5.0/5.0 -
Muchas gracias por su buen servicio
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sheila and Brian were very helpful, accommodating, and communicative while dealing with a delayed part for my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
On the way home two sensors malfunctioned. Don't know what went wrong. Taking it back tomorrow.
Likely to Recommend - 4.5/5.0 -
Seems like a good place.
Repair Quality - 5.0/5.0 -
Everything was fine, no problems.
Customer Service - 5.0/5.0 -
Nice and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Dusty Hoffman was an absolute delight. Constant communication and updates through the whole process. Really showed she cared about the whole repair and myself
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication