Caliber - Maumelle

4.8 (298reviews)
97%
10300 Maumelle Blvd,  North Little Rock,  AR  72113

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (298)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Made the process seamless

Customer Service

Returned Clean

My Experience

Great customer service, and was always kept updated on the repairs to my truck.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jeremy, was very down to earth and super professional. Thank you so much.

Likely to Recommend

Jeremy is the best.

Repair Quality

Jeremy is the best.

Customer Service

Jeremy is the best.

Returned Clean

My Experience

Amazing job. Seamless process and the team stayed in communication with me about my repairs throughout the process. They even cleaned it up real nice. I will definitely recommend to others.

My Experience

The repair was completed ahead of schedule which was super nice. The service was friendly and communicative. 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did great with the vehicle and had stellar communication with me. They got it done quick for my family in a tough time. I would recommend this shop to anyone in the Little Rock area

Customer Service

Returned Clean

My Experience

Lucy and Jeremy were absolutely amazing! They took the time to explain everything clearly and made the whole repair process stress-free. The customer service was top-notch, and the quality of the work was even better. I highly recommend this shop — they truly care about their customers.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am very satisfied with the quality of repairs to my car. It looks like it was before damage was done to my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very satisfied overall.

Repair Quality

Looks good as brand new or leaves no repair trace.

Customer Service

They always keep me posted with service progress. Very kind and accommodating.

Returned Clean

My Experience

Great service!! Repairs complete 3 days prior to estimate!!! They even vacuumed my car!!

Likely to Recommend

Repair Quality

Customer Service

Customer service was excellent from the initial call to pick up!

Returned Clean

My Experience

Every aspect of my experience with Caliber was exceptional. I could not be more pleased. Every staff member I interacted with was friendly, helpful and professional. Repairs were too quality; so nice that I also got a freshly washed and cleaned car! Very impressed with the level of service - especially the frequent text updates on the status of repairs. Work was completed promptly and ahead of schedule. I would definitely recommend Caliber to anyone who needs car body work done.

Likely to Recommend

Repair Quality

I am delighted with all aspects of the job. Very prompt, professional and kept me updated on status throughout.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick and helpful.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I can’t in good conscience recommend CC. This was my first time using CC and really didnt know they existed. However, if I am told my car is repaired then those are my expectations when I arrive. Especially if I have waited nearly over a month for my car. So to arrive and find out from my own inspection that my car is in fact NOT repaired properly and I must go through the process again is not commendable. A rental was paid for one day after I dropped the car off Monday. However, Enterprise wasn’t even on time, after calling me to make sure I would be there on time. In fact, At not fault of CC, they actually wanted a way out of coming to pick me up from CC. Within an hour or so of having the rental, CC tells me my car is fixed. The due diligence should have been performed the first time. This is the period when you check and recheck and check again. The customer should not find the error!!! There are still areas in my sunshade that look like they could one day cause a problem. And the shade seemed like it should have been tighter and not loose and wavy in the middle. That is not the way it looked prior to being repaired. But I’m told that there’s a warranty.

Repair Quality

CC selected by Progressive

Customer Service

This rating is a 7 only because when I actually did speak with associates, they were polite. Had it not been for that, the rating would be lower. I received no status updates or notifications for 99% of the duration that CC had my car for repairs which was nearly a month. It was explained that my number was incorrect in CC system.

Returned Clean

My Experience

Caliber Collision done great job of my Porsche car.