Caliber - McKinney - Hwy 380
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The truck looks great, the staff was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience working with Allen. He was professional, friendly, and very helpful throughout the entire repair process. He kept me informed, answered all my questions, and made sure everything was handled properly. I really appreciate his honesty, communication, and attention to detail.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to recognize the lady at the front desk for her positive attitude and quick service to meet my needs. Also, John, was so attentive to ensure my car was fixed and returned as be!! Thank you caliber commission for such amazing service!
My Experience - 5.0/5.0 -
Great service and great workmanship! John and his staff were very helpful and polite. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, great workmanship!
Customer Service - 5.0/5.0 -
Very helpful and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing services and particularly Alan was so prompt in providing regular updates and then delivered the vehicle to me. I am pleasantly happy.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Big shoutout to the CALIBER McKinney Hwy 380 Team. Recently had my rear bumper repaired. Excellent workmanship. My biggest concern was with paint match, CALIBER got it spot on. The bumper looks like it came straight from the factory, and you wouldn’t know it has ever been damaged. Repair was completed quickly, backed with a lifetime warranty. You know what that means, they stand behind the quality of their work. I also appreciated regular updates via sms and calls. I’m impressed. Great Job CALIBER 👏👏👏 I definitely recommend this location to anyone needing collision repair. CALIBER McKinney, Hwy 380 9983 W. University Drive, McKinney, TX 75071 *** *** ****
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Fast, efficient, friendly!
My Experience - 5.0/5.0 -
Alan was super attentive and detailed, he treated me with respect and I appreciate him , I hope you give him his bonus and if possible a pay increase. Nowadays most shops or mechanics treat women as if we don’t understand what we are being explained and I never felt that way with Alan. He was organized and kind. You were superb Alan!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Quality is poor as they were not good at communication and also the app still not reflecting the bill amount of what I paid. It shows different amount and I have been asked to pay different amount
Customer Service - 2.0/5.0 -
Very poor communication I need to call and check.
My Experience - 5.0/5.0 -
Very satisfied with the service that was provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My guy Allan was an absolute rockstar, kept me informed and ensured I was well taken care of.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alan was a pleasure to deal with. Excellent service. Prompt, friendly, communicative, very helpful and professional. I'm also extremely pleased to have my car looking so good and back to me days before I expected. 10's all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was impressed by the professionalism, level of customer service, quality of workmanship and overall excellence demonstrated by the staff at this McKinney location.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was perfect, the time it took was almost non existent, and my rep was an awesome guy who answered all my questions and worked with me the whole way, bravo Zulu!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done