Caliber - McKinney - Northwest
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overjoyed to get my truck back and these guys CRUSHED IT!!! Super great customer service and Exceptional Work.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them.
Repair Quality - 5.0/5.0 -
Exceptional care and work on my truck.
Customer Service - 5.0/5.0 -
Fast, efficient and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Made my car looking back to basically brand new, the team was very communicative and kept me very updated. 10/10 experience!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Chad and the team did an excellent job on the repairs. They also cleaned my vehicle inside and out as a bonus. Very professional and friendly staff. For any future issues, I will return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me in the loop pretty much as where the car was in each stage of repair, etc. The 2 associates I worked with were very nice and helpful. Took 2 weeks but I’m ok with that and the job done seems excellent. Paint matches and I was given full report of what was done and the costs.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
from start to finish, consistent excellence in customer service from everyone i interacted with. really top notch.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were friendly and professional. Love that they got my car repair quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job by Austin.
Customer Service - 5.0/5.0 -
Great Job By Austin. Kept us in the loop when needed and knew about our car whenever I called in.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service from the front desk, the mechanics were speedy and also available to help and answer all questions!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service from the front desk, the mechanics were speedy and also available to help and answer all questions!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job and in timely manner
My Experience - 5.0/5.0 -
Great service! Estimator Chad Kiefer was professional but friendly and answered all my questions. The repair was completed as promised and I was pleasantly surprised to receive a cleaner car than what I’d turned in. I will definitely return, should the need arise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service all around! Repair was completed on schedule and the company even took the time to wash the car.