Caliber - McKinney - Northwest

4.8 (3,267reviews)
96%
2138 N Custer Rd,  Mckinney,  TX  75071

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,267)

My Experience

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

Alberto was great throughout the entire process and kept me informed of the progress. I would absolutely trust Caliber for any future needs. Thanks!

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Repair Quality

Customer Service

Alberto was awesome at keeping me informed if the progress

Returned Clean

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Returned Clean

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Customer Service

Exceptional service from the entire staff

Returned Clean

My Experience

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Best job. Fast service

Repair Quality

Wonderful fast service

Customer Service

Went out of there way to help us

Returned Clean

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Returned Clean

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Returned Clean

My Experience

My Experience

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Customer Service

Miguel was very professional and helpful. Regular contact with us to keep us apprised on the status of our repairs

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Repair Quality

Didn’t fix everything that was verbally agreed upon, took excessive time for incomplete repairs, no communication with State Farm (I had to do all of it), promised to deliver my car to me personally and made me come pick it up, wouldn’t even pull it around the building for me, tried to accuse me of asking for repairs not involved in the accident, the list could go on. Very stressful experience overall, and now I have to go through the process again and re open the claim because they didn’t do all of the repairs.

Customer Service

They were kind, but made a lot of promises to make me happy in the moment that weren’t kept. Front desk person has no idea what is going on

Returned Clean

My Experience

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Customer Service