Caliber - McKinney - Northwest

4.8 (3,267reviews)
96%
2138 N Custer Rd,  Mckinney,  TX  75071

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,267)

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It was an overall great experience. From the customer service to the communication down to the work.

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Returned Clean

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Two repairs in 30 days. Y’all r awesome and greatly appreciated with the workmanship on the car

Repair Quality

The car looks brand new

Customer Service

Miguel is awesome In fact the entire staff is awesome. Extremely kind, personable and knowledgeable

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My Experience

Miguel provided exceptional customer service throughout my Caliber Collision interaction.

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My Experience

Need better communication on vehicle updates

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Albert was wonderful and Jessica was always fast to answer and connect me to him. They were even nice enough to have me picked up from my home once repairs were complete! And, as a great personal touch, they were able to salvage and reaffix my college emblem!

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Returned Clean

Likely to Recommend

I am certain I’ll be back soon to have my bumper fixed. I bought it with a ding in the back and Caliber gave me a reasonable estimate for the repair. I’ve also gone out of my way to recommend Caliber to friends and family.

Repair Quality

I am impressed with the quality of work on my car. It looks like it did the day I bought it from the dealership.

Customer Service

Miguel was a huge help - he handled every aspect of the service, including making arrangements with the insurance and with the rental car. I really appreciated his constant updates along the way so that I felt like I was in the know.

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My Experience

Alberto was very professional and explained everythig

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My Experience

Replacement latch making loud sound when unlocked. We will need to return vehicle for correction.

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