Caliber - Medford

4.9 (3,830reviews)
98%
3688 Horseblock Rd,  Medford,  NY  11763

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,830)

My Experience

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

The most wonderful care an up dates I got from Miss Ashley an girl at front desk. I would An do tell every one. The job on my car came out perfict please take good care of these employees. You don’t find many. As great an kind careing people Thank you all so much susan Burke

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Repair Quality

I was treated so kind the girl Ashley was amazing she kept me up on everything my car is beautiful they are THEBEST ‼️‼️‼️????????Thank you so much????‼️

Customer Service

Ashely kept me up on all the daily work an the offic girl too they were so nice a caring they don’t have people like them You need to give them an award ‼️????

My Experience

I was well informed a the team was very professional

Likely to Recommend

Caliber collision on 112 had better communication in past experience

Repair Quality

While the work that was done was executed well, on more then one phone call I made it known I wanted to upgrade my vinyl convertible top to canvas and pay the difference if needed. I thought that this was communicated clearly and was told would be happening. It did not, and while my replacement top is fine, I don’t feel like I was listened to and am disappointed that repairs took two weeks and I did not get what I was expecting.

Customer Service

I had to call every couple days after the first week of my car to find out what was happening because I received no updates otherwise

Returned Clean

My Experience

Caliber Collision was Excellent. Staff friendly, helpful and accommodating. Kept me inform each day with updates. Repair completed 1 day earlier than anticipated with quality of workmanship beyond reproach. Great company - felt that they have my back and as such will have my business.

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Repair Quality

Excellent, fast. Great job done

Customer Service

Professional and very pleasant

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My Experience

Drop off and pickup were very easy. Work was done quickly and well. Thanks for making the repairs eaay

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My Experience

I was kept up to date with repairs. the car looked great, ashley was awesome!

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Everyone is great. Very professional

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If anyone has issues with their cars I’ll definitely refer them to that location.

Repair Quality

Very happy with the workmanship and professionalism.

Customer Service

Personable and professional

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