Caliber - Medford

4.9 (3,830reviews)
98%
3688 Horseblock Rd,  Medford,  NY  11763

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,830)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job ,thank you very much

My Experience

The team did excellent and I love how the car turned out. Thank you Steve and Everybody!

My Experience

My truck was restored to like new condition despite extensive front end damage.

My Experience

Working with Steve was a great experience! He was friendly and kept me up to date every step of the way. He made working with insurance easy and was informative throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Steve was knowledgeable and kept in touch with frequent updates. (Tip: if the update has his name at the end, be sure to respond since that’s him messaging you individually.) Alicia at the desk was always quick to answer the phone, and always very helpful and kind. They had a rental from Enterprise, processed thru the insurance claim, picked up and dropped off right there at the shop. Finished the car earlier than estimated and it looks gorgeous!! Would def go back there. Thanks, Caliber, for taking such good care of my baby!! 😁

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent service great staff

My Experience

They did a great job, and went above and beyond to accommodate me, even though they were short staffed the day I was supposed to pick my vehicle up. They also helped me with an early drop off and late pick up, so I didn’t have to take time off of work. From the front of house to the technicians, all around great experience.

My Experience

Steve and the rest of the team were great. I was kept informed about the status of my vehicle at all time. Repairs were completed on time. Great job!

Likely to Recommend

Great service

Repair Quality

Repair was completed on time

Customer Service

Steve and rest of team did a great job informing me on status of repair at all times

My Experience

The service was incredible! Great communication and the car was spotless. Steve and Alicia were wonderful! I highly recommend Caliber Collision.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

You did a fantastic job

Likely to Recommend

Repair Quality

Good job

Customer Service

Good service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brought my vehicle home n found multiple scratches on the passenger door n spots of my hood.

Likely to Recommend

Repair Quality

Extremely satisfied with my repair

Customer Service

Helpful n professional

Likely to Recommend

I would totally recommend Calliber. The level of professionalism and organization plus the work of art that they’ve done to my car. It’s top notch. The make the process smooth and easy.

Repair Quality

My car looks just like new! Like nothing ever happened!

Customer Service

Everything was easy from making the appointment. Steve was super helpful straight to the point and kept me informed every step of the way. Everything is so well organized that it makes the process so easy.

My Experience

I am satisfied with the work done. It was a pleasant experience. All the staff members that I interacted with were very friendly, pleasant and helpful. Thank you for your help and for your service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was amazing