Caliber - Mesquite

4.9 (1,368reviews)
98%
1422 U.S. 80 Frontage Rd,  Mesquite,  TX  75149

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,368)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional staff, and high-quality repairs that often leave vehicles looking brand new. Many highlight the proactive communication through text updates and phone calls, keeping them informed at every step. Numerous customers appreciated repairs being completed ahead of schedule. The added touches of interior cleaning and overall vehicle care were frequently mentioned as pleasant surprises. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication requiring them to initiate follow-up calls, occasional minor repair oversights, and isolated cleanliness concerns post-repair. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"Great customer service, efficient service. Caliber kept me updated on every step. Definitely recommend!"
"The team was very respectful and did an amazing job. I am very happy with the repairs and attention to detail."
"Excellent experience! The collision repair was done quickly, and the communication was top tier from start to finish. Professional, ..." Read more
"... stress-free. My vehicle was completed on time, and the quality of the repair exceeded my expectations. I especially appreciated the regular updates and ..." Read more
"... kindness and respectful your team were to me. The repairs were made like new all over, I really loved how my car was cleaned inside and outside and I really ..." Read more
"It was completed early."
"Repairs were done super quick. By far best and quickest bodyshop I have used!"
"Superior customer service and workmanship. Great communication and done ahead of schedule. Thank you ..." Read more
"Caliber Collision was very efficient and did a wonderful job in less than half the time originally stated. I would definitely recommend them to anyone ..." Read more
"... beyond good! Kept me informed through the process and delivered before original due date. Very professional and awesome fix of my vehicle. Very happy with the ..." Read more

My Experience

Likely to Recommend

Repair Quality

I noticed something that I wasn’t happy with

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Ethan was super helpful and great with communication. The process was easy, quick and thorough. My car looks great!

Likely to Recommend

Repair Quality

Ethan was super helpful and very communicative through the whole process. They did a great job and my car looks great! The process was so easy and they were very quick as well.

Customer Service

Returned Clean

My Experience

Very courteous, professional, and proficient staff. Thanks for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yeah my dark knight came back looking phenomenal… Tommy, Scott and Bri were exceptional throughout the entire process

My Experience

My car came out great I’m happy that the team at Caliber in Mesquite took care of it and rocked it. The bumper was fixed and was replaced with all of the aftermarket bumper add ons. I’m excited on how it turned out. Thanks to everyone and the communication that was had between myself and Tommy. Thanks again!

My Experience

We were kept informed about the repair progress via text and my car was finished and ready for pick up when promised. We were very happy with the the repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber collision was very communicable along the whole process. They even finished before the date they gave me which was a win for me. I am very happy with the outcome of my vehicle. Ethan was very professional and helpful.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone has noted that the repair is too notch

Customer Service

Very friendly, professional, considerate. My service provider even took calls in his off the clock hours. Top notch.

My Experience

My van looks perfect. They did a great job!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I was updated every step of the repairs

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Repair Quality

Customer Service

My Experience

The service provider (Ethan) was very good at communicating the status of my car throughout the repair process. Everyone was nice and helpful. The repairs look great and did not take too long.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very satisfied with the work that was done to my car . You are very lucky to have Ethan . Two thumbs up for that young man Every one was very nice . Thanks

Likely to Recommend

I would

Repair Quality

I am very satisfied. No complaints at all .

Customer Service

Great service

Returned Clean

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Repair Quality

My car was nice and clean when I picked it up!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team was very respectful and did an amazing job. I am very happy with the repairs and attention to detail.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean