Caliber - Mesquite

4.9 (1,383reviews)
98%
1422 U.S. 80 Frontage Rd,  Mesquite,  TX  75149

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,383)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great Work!!!! Thank You!!!!!

Likely to Recommend

Repair Quality

Looks like new and delivered on time

Customer Service

Excellent communication and treatment

Likely to Recommend

Small space but great work

Repair Quality

Thank you, the car looks great and the service has been friendly

Customer Service

The Agent has made me comfortable and thumbs up!

Likely to Recommend

Excellent service and quality work!!!

Repair Quality

My car looks like new! Thanks!!!

Customer Service

Very satisfied with the work. Fantastic customer service.

My Experience

I was so pleased with the work done to my car. I would recommend Caliber to friends and family.

My Experience

I had nothing but an amazing experience working with Caliber Collision. Tommy kept me up to date with how the repairs of my car were going and if there were any delays. I had a rental car at the same time, and the communication fromhim with enterprise was amazing as well. This is the first time I've needed repairs as such and I couldn't have asked for a better experience. Overall, thank you, Tommy!

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Likely to Recommend

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Returned Clean

My Experience

Bryana, the office manager, made the whole process really easy for me from that very first call when I needed information, to scheduling my appointment, and even helping me realize there was an issue with my rental after insurance dropped the ball. Tommy kept me in the loop throughout the repairs and coordinated with the other person's insurance to make sure everything went smoothly. The team that worked on my SUV did a fantastic job! You can't even tell it’s been in an accident! Tommy also made sure I could pick up my car as soon as the repairs were done and followed up with insurance to prevent any unnecessary delays. When I went to pick it up, he confirmed I was happy with the work and let me know I could bring the car back if anything wasn't quite right. He even checked in afterward with a call to make sure everything was still good with the repairs. Excellent service all around!! 10/10 would definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

Bryana and Tommy provided top notch customer service!

Returned Clean

My Experience

Things were taken care of in a short amount of time

Likely to Recommend

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Likely to Recommend

Repair Quality

Customer Service

My Experience

I came in with sling to drop my car off the girl saw me in sling never mention bring up someone can bring car to my home take rent car I really didn't feel good to come in pickup the car she really don't look her customers I seen her looking down on her desk no customers skills in person.

Likely to Recommend

Repair Quality

Everything was great

Customer Service

Great

My Experience

I was very satisfied with Caliber Collision and their staff. Oz was my service advisor and did a wonderful job helping me with my insurance claim records and getting my repairs done correctly and professionally on my Genesis GV80 SUV !! GREAT JOB - Caliper Collision group !!!

My Experience

Sorry for errors, didn’t allow me to proof!

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Customer Service

My Experience

Likely to Recommend

My shift gearshift lever cover was broken and stuck. The car wasn't on park completely since it was broken, car wasn't off completely due to this. I didn't bother letting anyone know as I had already waited 2 weeks for my car to be done. Also the person that parked the car, had to have noticed that the car was saying it wasn't in park but ignored it completely. The noise is pretty loud. Car was unlocked too

Repair Quality

Customer Service

Returned Clean

My Experience

Tommy Campos did a fantastic job with getting my truck taken care of

My Experience

I am thoroughly impressed with how perfect the car looks! Caliber Collision did an excellent job of erasing the damage and returning my car to its pre-accident condition.

Likely to Recommend

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Customer Service

My Experience

They do an excellent job everytime I get a repair done. They are very professional with kind service!

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Likely to Recommend

Repair Quality

Customer Service

10!!!