Caliber - Mesquite
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Results are very nice
Customer Service - 5.0/5.0 -
David Ambriz made a point to contact me daily on the progression of my car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
David and all the staff are very nice.
My Experience - 5.0/5.0 -
Thanks. The repairs were perfect!
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend.
Repair Quality - 5.0/5.0 -
Very good.
Customer Service - 5.0/5.0 -
Caliber was very good. They were very professional. The car looks great!
My Experience - 5.0/5.0 -
Fast and efficient service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great! They kept me posted throughout the process.
Customer Service - 5.0/5.0 -
Great!!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great staff
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the results
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The first time the paint was incorrectly matched.
Customer Service - 0.5/5.0 -
The reason I’m giving the shop a 1 is because they had to repaint my vehicle. The paint wasn’t matched correctly the first time.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is nothing to discuss further. Everything I had to say is in the survey. Please learn from my experience and do better for your customers in the future. Thanks!
Likely to Recommend - 0.5/5.0 -
Heck no! I usually give businesses the benefit of the doubt if they communicate properly and have a sense of urgency to make sure the customer is satisfied. None of this happened with Caliber!
Repair Quality - 0.5/5.0 -
The dealership finally had to repair the vehicle properly after Caliber failed twice!
Customer Service - 0.5/5.0 -
Most horrible experience I've had with getting my vehicle repaired. A simple repair took over a month to complete. There was little to no communication or updates regarding repair status or cost. The original price quoted to Liberty was around 475 but they never called or told me the cost. I had to log into my Liberty portal to see that. At the time of pickup the price jumped to 850. In which was a huge shock because they never resubmitted that quote to Liberty. They installed the incorrect part the 1st time they said vehicle was done. I was left with no rental vehicle because I was told my vehicle was done and quality checked. They 2nd time I was told vehicle was done after correct part was installed, the new part broke during my quality check after 3 tries. They had to finally send it out to the dealership to fix it properly. The worse part of this whole ordeal is the service guy tried to charge me an additional 150 after I paid in full for the original repair that was never properly repaired twice. I will never use nor recommend their services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service kept is informed throughout
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh was AMAZING! From the time I called the facility he was there to answer any questions I had with a smile! He was so patient and kind. He accommodated me on every aspect! My process was seamless and the work was wonderful! I will forever use this location for any repairs I need in the future. I'm telling everyone!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were polite and courtesy. I will bring my truck back if it needs repaired.