Caliber - Mesquite

4.9 (1,380reviews)
98%
1422 U.S. 80 Frontage Rd,  Mesquite,  TX  75149

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,380)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

no problem with repair of the damage. however inside of car left with a strong chemical smell. No ONE at shop could smell it. However, all family members could smell it.

Likely to Recommend

Repair Quality

Customer Service

Everyone at the shop was very helpful. David was very helpful throughout the whole process and josh was polite and helpful aswell. The other man was nice too.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very professional and also helpful.

My Experience

Especially liked the way we were kept up to date as repair progressed . Excellent and timely job!

My Experience

Max and his team were absolutely amazing! They made sure I was completely taken care of and continued to give me updates on my repair. I couldn’t thank them enough!

My Experience

Great job with limited parts to work with

Likely to Recommend

Garland did better

Repair Quality

Good and bad

Customer Service

Lights on dashboard

My Experience

The caliber mesquite team did a wonderful job on my car. Very quick and fast repair. My car was back in two working days. The front office was amazing including the guy at the front desk. The manager was awesome and well informed me of my whole process. I would highly recommend Caliber Collision.

My Experience

Everyone at the Mesquite location was there for me when the parts for my repair were hard to locate. David kept me informed every step of the way. They made a difficult time much more bearable. Thanks guys!!!!!!!!!

My Experience

Extremely grateful for the work that was completed on my vehicle. It looks great and they took great care of me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an excellent job repairing my truck. And had an amazing costumer service experience. They kept me informed of every step of the repair process. I will definetely refer my friends and family to them. Thank you David. You guys did an awesome job.

Likely to Recommend

For sure Ill recommend my friends and family to those guys they were awesome.

Repair Quality

I am very satistied with the repairs of my truck. And very thankful for such a great costumer service.

Customer Service

Excellent customer service fron everyone at the location.

Returned Clean

Likely to Recommend

Repair Quality

Very good work overall

Customer Service

Returned Clean

My Experience

Very professional such a friendly environment! I would 100% recommend to anyone looking to fix their cars . I was very happy with the outcome it looks brand new .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Score of 1000

My Experience

I was throughly pleased with my experience at Caliber. The team was very helpful and nice and my car was repaired nicely.

My Experience

Staff was very helpful and courteous. I would recommend this auto shop to everyone I know. I am very satisfied with my overall experience and really satisfied with my repairs.

Likely to Recommend

Repair Quality

Customer Service

Very helpful service

My Experience

I'm very happy with the repairs its just like the accident never happened and drives perfectly . David kept me updated throughout the whole time and I really appreciated that all the staff was very pleasant all went very smooth and I had no doubts that my vehicle was in good hands . I had previously used this shop when it was Mesquite Collision and did not know at that time it had changed hands but I personally loved the service & kindness if needed I hope not no one enjoys having to take their car in for repairs rather it be a fender bender or wreak it's stressful but as I stated I'm very pleased and if ever needed I will return . Thank you David and all staff my vehicle looks perfect thank you very much. Brenda Brown

Likely to Recommend

Repair Quality

I'm so happy to have my vehicle back the work is perfect as though nothing ever happened. David stayed in contact with me on the entire process all staff was very helpful I will always us this shop if needed I really love going to a buisness that makes me feel welcomed. Thankyou all for your kindness and the excellent work on my vehicle I love it !

Customer Service

Returned Clean

My Experience

Mac, did a fantastic job, he kept me updated on progress and was great to work with.

Likely to Recommend

Repair Quality

Customer Service

Mac was my contact at Caliber and did a fantastic job all the way through the process of estimate, scheduling, keeping me updated on progress and on picking up the vehicle. They did a great job on the repairs and washed my truck before I picked it up. Would definitely recommend and use Caliber again.

My Experience

Car looks like new. Everybody was friendly and very helpful Thumbs Up to the staff, you guys rock !!!

Likely to Recommend

Repair Quality

Car looks like new

Customer Service

Everyone was very helpful. Satisfied with the work done on my car.