Caliber - Mesquite

4.9 (1,363reviews)
98%
1422 U.S. 80 Frontage Rd,  Mesquite,  TX  75149

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,363)

My Experience

It was a very pleasant and professional experience. The work was impeccable.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Great Customer Service. Leslie was awesome and I appreciate her professionalism.

Returned Clean

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Repair Quality

Excelente

Customer Service

Muy linda y muy amable!

Returned Clean

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Customer Service

My Experience

Great repair and great communication

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Repair Quality

Great repair great customer service.

Customer Service

Great people

Returned Clean

My Experience

Great job and my car looks brand new and they even finish the car on the same date that they said they were to finish it

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Repair Quality

Customer Service

Returned Clean

My Experience

Exceptionally attentive service.Engaged, friendly, service-oriented employees. Prompt responses to my questions. And, once they finished the repairs and called me to pick it up, it looked better than when I bought it. I am pleased that I chose this particular Caliber to repair the damage from the collision my car was involved in. They have my highest recommendation.

Likely to Recommend

I will give my unreserved recommendation.

Repair Quality

Customer Service

EVERYONE I interacted with at caliber collision Was above top notch in terms of customer service.

Returned Clean

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Repair Quality

Great job

Customer Service

They were great

Returned Clean

My Experience

Thank you great job

Likely to Recommend

Repair Quality

The paint quality and cleanliness was great but when I start looking I see simple pieces missing and not put back together. After being told that's why it took so long to to make sure everything was perfect makes me wonder what else could be incomplete. I also see in the work order that the exhaust tips were buffed due to starches and was charged for yet they were untouched. I also called a couple times just to get an update and was told I'd get a call back never got them Very disappointed

Customer Service

Returned Clean

My Experience

Excellent communication and service Polite and very professional.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The service was great the staff were kind and professional at all time thank you for Fixing my car!

Customer Service

Returned Clean

My Experience

I'm truly happy with the service and the work that was done on my car , thank you for putting the rythyme back in my life.

My Experience

Excellent paint work . Great customer service on 1 to ten scale I give them a 10+ it took a little longer than expected but well worth the wait.

Likely to Recommend

Great workmanship very high quality

Repair Quality

Beautiful paint work very high quality.

Customer Service

Great customer service keeping me informed through the whole process.

Returned Clean

My Experience

Both ladies in the front office were very courteous and professional. They made the experience as pleasant as possible.

Likely to Recommend

Repair Quality

Leslie was very kind and helpful since she answers my call.. hit me in that day and got things going on my vehicle!

Customer Service

Very satisfied!

Returned Clean

My Experience

I appreciate the fast yet great service. Thank You Mrs. Clarissa H. Byrd

Likely to Recommend

Repair Quality

Customer Service

Returned Clean